Carlo Brent Ramos
16423 Victory Blvd #4 Van Nuys
Overview
12
12
years of professional experience
Work History
Shipping and Receiving Clerk
Wireless World
Van Nuys
04.2017 - 09.2025
- Processed incoming shipments ensuring accurate inventory records.
- Organized and maintained shipping supplies and materials for efficient operations.
- Inspected outgoing packages for quality and compliance with company standards.
- Coordinated with vendors to schedule timely pick-ups and deliveries.
- Utilized inventory management software to track stock levels effectively.
- Managed documentation for shipments, including bills of lading and packing slips.
- Assisted in training new staff on safety protocols and operational processes.
- Operated computers to access information related to shipping activities.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Organized deliveries by sorting and stocking receivables
- Coached new staff preparing outgoing and receiving incoming shipments.
Data Entry Clerk
Wireless World
Van Nuys
04.2017 - 09.2025
- Entered and updated data in company databases efficiently.
- Verified accuracy of information across multiple data sources.
- Collaborated with teams to resolve data discrepancies promptly.
- Maintained confidentiality of sensitive information consistently.
- Processed incoming documents for data entry and organization.
- Utilized spreadsheet software for data analysis and reporting.
- Updated existing records with new or revised information as needed.
- Followed up on pending tasks until completion.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Scanned documents into appropriate databases for storage purposes.
Housekeeping and Laundry Attendant
Lake Balboa Care Center
Lake Balboa
04.2016 - 04.2017
- Cleaned and sanitized resident rooms following health and safety guidelines.
- Managed laundry processes, ensuring cleanliness and proper handling of linens.
- Organized cleaning supplies and equipment for efficient daily operations.
- Assisted residents with personal care needs while maintaining their privacy.
- Reported maintenance issues to ensure a safe living environment for residents.
- Followed infection control protocols to promote resident well-being and safety.
- Supported housekeeping staff by training new employees on key procedures.
- Sanitized surfaces throughout the facility including countertops, door handles.
Customer Service Manager
Alas Cargo
Panorama City
03.2014 - 04.2016
- Led customer service team to enhance client satisfaction and support.
- Coordinated resolutions for customer complaints, ensuring timely follow-up.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Cashier
Philhouse Island Pacific
Canoga Park
07.2013 - 02.2014
- Processed customer transactions accurately and efficiently at busy food market.
- Maintained cleanliness and organization of checkout area during peak hours.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash register operations, including balancing cash drawers at shift end.
- Supported inventory management by restocking shelves as needed throughout shifts.
Education
Some College (No Degree) - Computer Science
Access Computer College
PhilippinesSkills
- Inventory management
- Shipment documentation
- Quality inspection
- Data entry accuracy
- Customer relationship management
- Training new employees
- Attention to detail
- Team leadership
- Package handling
- Merchandise staging
- Shipping and receiving tracking
- Warehouse safety
- Shipping documentation
- US Driver's license
- Materials transportation
- Barcode scanning
- Safety and compliance
- Forklift operation
- Pallet jack use
- Records management
- Data entry
- Workflow optimization
- Material handling equipment
- Shipping label preparation
- Delivery scheduling
- Shipment tracking
- Certified forklift driver
- Warehouse software systems
- Shipping and receiving
- Microsoft Office Suite
Timeline
Shipping and Receiving Clerk
Wireless World
04.2017 - 09.2025
Data Entry Clerk
Wireless World
04.2017 - 09.2025
Housekeeping and Laundry Attendant
Lake Balboa Care Center
04.2016 - 04.2017
Customer Service Manager
Alas Cargo
03.2014 - 04.2016
Cashier
Philhouse Island Pacific
07.2013 - 02.2014
Some College (No Degree) - Computer Science
Access Computer College