Carl De Guzman Monton
Hemet
Summary
Results-driven US Army veteran with a passion for delivering high- quality results. Possesses excellent skills in providing technical solutions and analysis for a variety of clients. Trained Biomed and X- ray service technician.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Field Service Technician
Genoray
10.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed dental X- ray machines and explained operation and routine maintenance protocols to customers and doctors.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Traveled to new worksite local or out of state in order to service dental X- ray machines.
Field Service Technician
BiomedRx
09.2023 - 09.2024
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
- Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
- Performed maintenance on Alaris infusion pumps.
- Performed electrical safety in hospitals building.
- replaced hospital bed parts ensuring equipment reliability
Technical Specialist
Apple
10.2021 - 07.2023
- Trained users on proper use of hardware and software products or services
- Performed troubleshooting activities to identify root cause of system issues.
- Provided technical consultation and support to customers, ensuring customer satisfaction.
- Managed data backups for customer systems as per established protocols
- Maintained up-to-date knowledge on emerging technologies in the market.
- Repair and replace parts for customers damaged computers, laptops and iPhones.
Geek Squad Consultation Agent
Best Buy
12.2019 - 10.2021
- Utilized strong communication skills when interacting with clients with clients or colleagues both verbally
- Utilized problem solving techniques to address customer needs, ensuring satisfaction.
- Generated new sales, retained existing members, and grew overall book of business through multiple service offerings.
- Installed and configured hardware components such as motherboards, processors, RAMS, hard drives, and other peripherals.
- Troubleshoot computer systems to diagnose hardware and software issues.
IT Technician
US Army
04.2015 - 09.2019
- Installed, configured, and maintained computer hardware and software systems.
- Monitored and responded quickly to requests submitted to the help desk.
- Troubleshot technical issues with printers, networks, operating systems, and applications.
- Assisted users with connecting fax machines, printers and other output devices to the company network and internet. •
Field Artillery Cannon Crewmember
US Army
11.2011 - 03.2015
- Provided direction to team members in order to maintain proper functioning of the weapon system while under pressure during simulated combat scenarios.
- Executed drills in loading, unloading, aiming, firing and adjusting indirect fire missions utilizing Howitzer cannons.
- Performed preventive maintenance checks and services on a variety of vehicles including light tactical wheeled vehicles, heavy tracked vehicles, and self-propelled howitzers.
- Loaded projectiles into breech mechanism while following strict safety protocols outlined by superiors.
- Utilized technical manuals to troubleshoot malfunctions within weapons systems.
Education
High School Diploma -
Mira Mesa High
San Diego, CA06-2011
Skills
- X-ray machine operation
- Preventive maintenance
- Technical troubleshooting
- Installation procedures
- excellent customer service
- team collaboration
- critical thinking
- identify schematics
- muli-tasking
Certification
- Certificate in Comptia A+
- Certification in Biomedical Equipment Technician Candidate
- Certification in Principles of Servicing Diagnostic XRay Systems (Phase 1)
- Certification in Advanced Radiographic System Maintenance (Phase 2) Radiological Service Training Institute Sol
Timeline
Field Service Technician
Genoray
10.2024 - Current
Field Service Technician
BiomedRx
09.2023 - 09.2024
Technical Specialist
Apple
10.2021 - 07.2023
Geek Squad Consultation Agent
Best Buy
12.2019 - 10.2021
IT Technician
US Army
04.2015 - 09.2019
Field Artillery Cannon Crewmember
US Army
11.2011 - 03.2015
High School Diploma -
Mira Mesa High
Similar Profiles
Siutiti MitchellSiutiti Mitchell
On-site Manager at Fairgrove Property ManagementOn-site Manager at Fairgrove Property Management
Cory P. TurtonCory P. Turton
HVAC Installer at InterCoast CollegesHVAC Installer at InterCoast Colleges
Nenita LimNenita Lim
Certified Wound Care Nurse at Direct ProviderCertified Wound Care Nurse at Direct Provider
Roberto PulidoRoberto Pulido
Production Supervisor at SunwestProduction Supervisor at Sunwest
Noah JonesNoah Jones
Certified Field Inspector/Field Service Technician at Tarheel Basement SystemsCertified Field Inspector/Field Service Technician at Tarheel Basement Systems