Carl Lenen Cosiangco

HR Payroll Administrator

Alight Solutions

12.2019 - 10.2022

Providing access to employees’ system and creating data for personal and pay related information as part of the new hire process
Updating employee records such as internal move transfers and secondment, position title, business unit, reporting line changes, working hours, remuneration changes, additional payments, and recurring payments/deductions
Terminating employees’ access and all pay impacting records if necessary, processing termination and redundancy calculations
Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
Processed payroll garnishments such as tax liens and child support.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Responded to employee inquiries to provide information regarding payroll deductions and related issues.
Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
Submitted reports on payroll activities.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
Managed employee records on database to maintain accuracy and updated information.
Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
Handling complex queries which includes leave and worked hours reconciliation and any pay related concerns
In-charge of preparing SOC1 and other post-payroll reports and testing new system updates for payroll and audit compliance
Performing corrections in the systems such as but not limited to cost center, salary discrepancies, overpayment calculations and off-cycle payment requests.
Trained and mentored new payroll staff to apply best practices and follow department procedures.
Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Maintained up-to-date knowledge of changes in labor laws affecting payroll administration to ensure ongoing compliance.
Contributed to cross-departmental communication by participating in meetings and sharing relevant payroll updates with team members.
Coordinated with HR personnel to verify accuracy and completeness of employee information.
Sent bi-monthly reminders for employees to complete and submit time sheets before deadline.
Streamlined payroll processes by implementing efficient software and automation tools.
Maintained confidentiality of employee records and payroll information.
Processed timecards and payroll data for team of employees.
Audited timesheets and payroll records for accuracy.
Tracked employee vacation, sick and personal time.
Updated employee files with new details such as changes in address or salary levels.
Completed payroll accurately and timely to meet employee expectations.
Reconciled payroll discrepancies and responded to inquiries from employees.
Performed data entry tasks and maintained accurate records of employee payroll information.
Managed and updated employee benefits information.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Calculated wages, deductions and bonuses in accordance with company policies.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Maintained employee privacy and protected payroll operations by keeping all information confidential.

Associate- Account Management

Sutherland Global Services

06.2019 - 12.2019

Assisting customers’ inquiries and concerns through email and phone call regarding their recent experiences in a scooter-sharing system.

Operations Customer Service Representative 2

Telus International Philippines

09.2016 - 06.2019

Assisting customers’ inquiries and concerns through email and phone call regarding their recent experiences and accounts in the largest ridesharing company in the United States.

Shift Manager | Officer in Charge

Yellow Cab Food Corporation

12.2012 - 04.2016

Created weekly staff schedule and verified alignment in their productivity level based on hourly sales of the restaurant on a daily basis
Prepared monthly admin, sales and inventory reports with ease and delight
Forecasted inventory to be ordered securing daily consumption
Managed the flow of operation in service to guarantee delighted customers for a repeat business
Performed quality and quantity check of products to ensure food safety, sanitation and availability of all menu that are being offered.

Part-Time Crew

McDonald's Philippines

09.2010 - 12.2012

Knowledgeable of the whole operation in the kitchen area and ensured the best quality of products are being prepared by complying with the SOP of McDonald's
Maintained cleanliness of the dining area and attended to customer's needs and requests.

Summary

Overview

Work History

HR Payroll Administrator

Associate- Account Management

Operations Customer Service Representative 2

Shift Manager | Officer in Charge

Part-Time Crew

Education

Supply Chain Management -

Human Resources Management -

Skills

Systemsandtools

Roles And Responsibilities

Languages

Timeline

HR Payroll Administrator

Associate- Account Management

Operations Customer Service Representative 2

Shift Manager | Officer in Charge

Part-Time Crew

Supply Chain Management -

Human Resources Management -

Similar Profiles

Umesh KrishnanUmesh Krishnan

Geoffrey HoltonGeoffrey Holton

Tamara Florencia VillamilTamara Florencia Villamil