Carl Jordan Visperas
Maple Ridge,BC
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
5
5
years of professional experience
Work History
Grocery Store Co-owner
Prime Mart
01.2023 - 06.2024
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maximized profitability by implementing cost control measures and optimizing pricing strategies based on market trends.
Store Owner & Automotive Mechanic
Cjvispe Repair & Service Motor Shop
01.2022 - 12.2023
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Managed day-to-day business operations.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Ordered repair parts quickly to prevent delays in projects and repair work.
Food Service Worker
McDonald's Fast Food Restaurant
06.2019 - 12.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Bachelor of Science - in Criminology
University of Eastern Pangasinan
San Vicente West, Urdaneta City, Pangasinan10.2018
Skills
- Working well with teams
- Working well under pressure
- Detailed-oriented
- Collaborative learning
- Group and individual instruction
- Team Collaboration
- Interpersonal and Social Skills
- Data-Driven Instruction
- Critical Thinking
- Problem-Solving
Languages
English
Full Professional
tagalog
Native or Bilingual
Timeline
Grocery Store Co-owner
Prime Mart
01.2023 - 06.2024
Store Owner & Automotive Mechanic
Cjvispe Repair & Service Motor Shop
01.2022 - 12.2023
Food Service Worker
McDonald's Fast Food Restaurant
06.2019 - 12.2021
Bachelor of Science - in Criminology
University of Eastern Pangasinan
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