Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlina Tiangco

North Hills

Summary

Detail-oriented phlebotomist with expertise in venipuncture and patient care coordination. Committed to enhancing patient comfort and safety while ensuring compliance with safety protocols.

Overview

41
41
years of professional experience

Work History

Phlebotomist

Ram Dandillaya
Beverly Hills
01.2015 - Current
  • Collected blood samples using various venipuncture techniques.
  • Prepared and labeled specimens for laboratory analysis.
  • Maintained accurate patient records and documentation.
  • Ensured compliance with safety and sanitation protocols.
  • Assisted in training new phlebotomists on procedures.
  • Collaborated with healthcare team to improve patient care processes.
  • Managed inventory of supplies and equipment for efficiency.
  • Communicated effectively with patients to ease anxiety during procedures.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Provided excellent customer service while interacting with patients.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Assisted in the training of new phlebotomists.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Processed samples accurately and efficiently.
  • Documented patient information into electronic medical records system.
  • Prepared and packaged specimens for courier transport.
  • Verified collection orders and communicated discrepancies to nurses.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Provided assistance to clinical staff during patient visits.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Conducted patient interviews and verified medical records to confirm test requisitions.
  • Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Maintained patient comfort and safety throughout the phlebotomy process.

Medical Assistant and Phlebotomy

Herbert Stein MD
Beverly Hills
01.1985 - 12.2015
  • Assisted physicians with patient examinations and medical procedures.
  • Managed patient scheduling and coordinated appointment logistics.
  • Collected and recorded patient medical histories and vital signs.
  • Prepared examination rooms and ensured cleanliness of medical equipment.
  • Administered medications and injected vaccinations as directed by physicians.
  • Maintained accurate patient records in electronic health record systems.
  • Communicated effectively with patients to address concerns and questions.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Blood testing requested by physicians

Education

Diploma of Medical Assisting And Phlebotomy -

Associated Technical College
Los Angeles, CA
09-1985

Skills

  • Venipuncture techniques
  • Specimen processing
  • Patient documentation
  • Aseptic techniques
  • HIPAA compliance
  • Medical terminology
  • Patient care coordination
  • Inventory management
  • Blood collection procedures
  • Quality assurance
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Customer service
  • Problem solving
  • Staff management
  • Multi-sample collection
  • Sample storage
  • On-site testing
  • Data entry
  • Medical records maintenance
  • Order of draw
  • Paperwork processing
  • Specimen handling
  • Medical office administration
  • Technical troubleshooting
  • Patient assessment
  • Sanitation and sterilization
  • Sample labeling
  • Butterfly needle technique
  • Patient support
  • Injection administration

Languages

English
Native/ Bilingual
Tagalog
Native/ Bilingual

Timeline

Phlebotomist

Ram Dandillaya
01.2015 - Current

Medical Assistant and Phlebotomy

Herbert Stein MD
01.1985 - 12.2015

Diploma of Medical Assisting And Phlebotomy -

Associated Technical College

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Carlina Tiangco