Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlin Vicera

Vancouver

Summary

A versatile and results-driven professional with extensive experience in customer service, multitasking, and team collaboration. Currently running a successful music production business in the evenings while leveraging my skills in customer engagement from storefront and delivery roles. With a background in the restaurant industry, I bring a high level of integrity, a collaborative mindset, and the ability to thrive in fast-paced environments. Experience in operational support, employee scheduling, and management of materials and equipment within the paint industry. Adept at balancing multiple responsibilities, I am committed to delivering exceptional service and creating positive customer experiences.

Overview

14
14
years of professional experience

Work History

Operations Assistant

Lincor Enterprises
08.2021 - Current
  • Setup and organize job sites
  • Schedule employees
  • Consistent communication with construction Site Supervisors and customers
  • Manage and organize shop equipment
  • Overseeing overall productivity of all job sites
  • Ordering of materials and necessary equipment based on project

Music Producer

Self Employed
01.2011 - Current
  • Work with local artists to produce, mix and master their music
  • Beginner lessons for music production
  • Managing a studio space

Prep & Delivery

Pet Pasture
04.2021 - 12.2024
  • Prepare grass
  • Maintain warehouse cleanliness
  • Deliver product to store and customer homes

Customer Service Representative

Crypto Technology
01.2017 - 03.2018
  • Front desk reception
  • Promptly respond to customer inquiries in person, via telephone or email
  • Issue subscription of secure communications devices
  • Maintenance of accounts by making sure payments are made in time


Delivery & General Help

Breakfast Courier
08.2016 - 12.2017
  • Deliver breakfast to customers in and around the downtown core area
  • Take payments via POS machine or cash
  • Food prep, stocking, cleaning and bussing in the restaurant


Supervisor

Moxie's Bar & Grill
10.2011 - 12.2016
  • Line supervisor ensuring quick bill times and great food quality
  • Food prep in all stations (Bake, sauce, slice, and meat handling)
  • General tidiness and food safe implications

Education

Graduation -

Sir Winston Churchill Secondary
Vancouver, BC
06.2008

Skills

  • Effective Multi-tasking
  • Reliable Attendance
  • Windows Operating System
  • Experienced with Mac OS
  • Effective Communication
  • Customer Service Excellence

Timeline

Operations Assistant

Lincor Enterprises
08.2021 - Current

Prep & Delivery

Pet Pasture
04.2021 - 12.2024

Customer Service Representative

Crypto Technology
01.2017 - 03.2018

Delivery & General Help

Breakfast Courier
08.2016 - 12.2017

Supervisor

Moxie's Bar & Grill
10.2011 - 12.2016

Music Producer

Self Employed
01.2011 - Current

Graduation -

Sir Winston Churchill Secondary
Carlin Vicera