Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carlie-Mae Romero

Edmonton,Alberta

Summary

Enthusiastic and motivated, takes pride in hard work, friendships, integrity, and providing excellent customer service. Skilled in prioritizing, assessing customers needs, and resolving issues while maintaining a positive attitude. Available part/full time.

Overview

6
6
years of professional experience

Work History

Server

Gateway Casinos
01.2025 - Current
  • Worked morning and night shifts, allowing me to successfully perform opening/ closing duties.
  • Kept up to date on all new food and drink items, percipio quiz's, and health and safety exams.
  • Built strong & meaningful friendships with customers, coworkers, & management, creating an environment founded to thrive.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Worked with POS system to place orders, manage bills, and handle complimentary items.


Server

MR MIKES SteakhouseCasual
01.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
  • Constant communication and helpful with our team, lending a hand whenever possible.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server Liaison

JOEY Restaurants
12.2022 - 01.2023
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Welcoming and seating guests to their table
  • Memorizing floor map to run food/ drinks to designated tables and seats
  • Understanding our menu and allergy guide
  • Perform duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment.
  • Using coordination and planning skills to achieve results according to schedule.

Restaurant Hostess

Spotlight Cabaret
05.2022 - 09.2022
  • Answering customer questions regarding hours, seating, and menu information.
  • Supporting servers & food runners with keeping high volume dining area ready for every guest.
  • Taking reservations and to-go orders by phone, answering customer questions and inform of accurate wait times.
  • Maintain enthusiasm and hospitality with every guest, remembering names and faces to further add to customers experience!
  • Working flexible shifts , holidays , weekends , and so forth.

Crew Member

Booster Juice
06.2021 - 09.2021
  • Adapt new skills and apply them to daily tasks, improving efficiency and productivity.
  • Mixing smoothie/ juice blends, handling food, packaging order with care
  • Opening and closing shifts
  • Responsible with keys, cashout, and morning prep
  • Maintained energy and enthusiasm in fast-paced environment.
  • Completion of Booster Juice University training

Health Screener

EHWCCS
12.2020 - 03.2021
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Complied with all federal, state and local regulations as well as company rules.
  • Interacted with public to give directions, explain rules and regulations.
  • Followed confidentially regulations to maintain privacy.
  • Completed intake assessment forms and filed clients' charts.

Babysitting, Casual

Elise LaBrie
11.2019 - 02.2020
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Played games and read books to young children, limiting TV and mobile device time.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Maintained updated list of emergency contact information and child's health information to act quickly if emergencies occur.
  • Organized and cleaned home after activities by picking up toys and washing dishes for tidy home when parents arrive.
  • Prepared healthy snacks and meals according to individual needs.

Education

No Degree - Bachelor of Arts

University of Alberta
Edmonton

High School Diploma -

Centre High Campus
Edmonton, AB
05.2021

Skills

  • Persuasive writing, communication, & attitude
  • Excellent costumer service skills (compassionate, understanding, solutionist)
  • Friendly & encouraging team leader (enthusiastic, prioritized, efficient)
  • Precise & timely
  • Creative & organized (goal oriented, innovative, constructive)
  • Strong adaptability (resiliant, hard working, & driven)
  • Flexibility & multitasking
  • Hospitality (warm welcoming & sincere)

References

Marissa Honsberger 

Match Eatery Server Trainer  

(587) 336-4565


Dave

CassleWood Pub

(780) 993-8880


Spotlight 

Brain Seifeddine 

(780) 993-0704


EHWCCS- Health Screener

Melissia Taylor

(780) 293-4514







Timeline

Server

Gateway Casinos
01.2025 - Current

Server

MR MIKES SteakhouseCasual
01.2023 - Current

Server Liaison

JOEY Restaurants
12.2022 - 01.2023

Restaurant Hostess

Spotlight Cabaret
05.2022 - 09.2022

Crew Member

Booster Juice
06.2021 - 09.2021

Health Screener

EHWCCS
12.2020 - 03.2021

Babysitting, Casual

Elise LaBrie
11.2019 - 02.2020

No Degree - Bachelor of Arts

University of Alberta

High School Diploma -

Centre High Campus

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