Carlie Vanschaik
Victoria,BC
Summary
Professional leader with robust experience and readiness for this role. Demonstrates strong team collaboration, adaptability, and focus on achieving results. Known for effective communication, conflict resolution, and strategic planning. Provides reliable leadership that meets changing needs and drives success.
Overview
13
13
years of professional experience
Work History
Pack Leader
Doggy Style Dog Hiking
03.2021 - 03.2025
- Promoted workplace morale with positive attitude, open communication, and strong teamwork skills.
- Maintained clean workspaces to ensure compliance with sanitation standards while enhancing overall efficiency during operations.
- Contributed to a safe working environment by adhering to health and safety regulations in all tasks performed.
- Assisted in achieving company goals by consistently meeting or exceeding daily production targets.
- Two, two hour hikes per day. Eight dogs per hike, totaling 12 plus km's daily. All dogs off leashed in CRD parks, with GPS's
Kennel Worker
Pet Pampering
02.2021 - 12.2021
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to [State] health code guidelines.
- Contributed to a positive workplace culture by embracing teamwork, demonstrating flexibility in daily tasks, and supporting colleagues in their responsibilities.
- Maintained open lines of communication with pet owners through regular updates on their pets'' well-being during boarding stays.
- Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
Unit Clerk
Vancouver Island Health Authority
04.2012 - 04.2020
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with VIHA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
- Obtained and organized medical records for office visits and scheduled labs.
- Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
Veterinary Receptionist/Veterinary Assistant
Broadmead Vet
03.2018 - 02.2019
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
Volunteer
Cat's Cradle Animal Rescue
01.2017 - 01.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Supplied Palliative care.
- Completed daily domestic tasks in the shelter.
Education
Animal Health/Animal Science
Camosun College
Victoria, NoneHigh School Diploma -
Esquimalt High School
Victoria, BC06-1982
Skills
- Sales and marketing
- Coaching and mentoring
- Task delegation
- Administered Medication
- Nail Clipping
- Canine training and de-escalation
- Tracking lost and escaped dogs
- Motivational skills
- Cross-functional teamwork
- Team management
Timeline
Pack Leader
Doggy Style Dog Hiking
03.2021 - 03.2025
Kennel Worker
Pet Pampering
02.2021 - 12.2021
Veterinary Receptionist/Veterinary Assistant
Broadmead Vet
03.2018 - 02.2019
Volunteer
Cat's Cradle Animal Rescue
01.2017 - 01.2018
Unit Clerk
Vancouver Island Health Authority
04.2012 - 04.2020
Animal Health/Animal Science
Camosun College
High School Diploma -
Esquimalt High School
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