Carlie Cheng
Fresno
Summary
Dedicated professional with a positive attitude and strong organizational skills, experienced as a Life Skills Coach at DLC. Proven ability to enhance customer satisfaction through effective communication and relationship building. Committed to community engagement, demonstrated by volunteer work at Fresno Church, where I supported outreach efforts and served meals to those in need.
Overview
4
4
years of professional experience
Work History
Volunteer
Fresno Church
Fresno
01.2022 - Current
- Prepare and serve meals to individuals experiencing homelessness every month
- Support community outreach efforts by distributing food, supplies, and resources
- Collaborate with other volunteers to organize meal service and maintain a welcoming environment
- Demonstrate reliability, compassion, and commitment to community service
Life Skill Couch
DLC
Clovis, CA
07.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Receptionist
C&C Door Service
Fresno
02.2023 - 07.2024
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between clients and service teams to enhance customer satisfaction.
- Maintained an accurate filing system for client records, improving data retrieval efficiency.
- Utilized phone systems to handle multi-line calls, directing inquiries promptly to appropriate personnel.
Education
Bachelor of Science - Criminology
Fresno State
Fresno, CA05-2028
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Relationship building
- Customer service
- Flexible schedule
- Community engagement
Timeline
Life Skill Couch
DLC
07.2024 - 07.2025
Receptionist
C&C Door Service
02.2023 - 07.2024
Volunteer
Fresno Church
01.2022 - Current
Bachelor of Science - Criminology
Fresno State