Carli Harrison
Huron
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and employee training. Proven ability to enhance team performance through effective leadership and mentorship. Skilled in cash handling and fostering a collaborative environment, consistently achieving high customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
04.2024 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
Crew Member
McDonald's
08.2022 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register to ring up final bill and process various forms of payment.
Education
General
Huron High School
Huron, OH05-2017
No Degree - Cosmetology
Ehove Career Center
Milan, OH05-2017
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
Timeline
Crew Trainer
McDonald's
04.2024 - Current
Crew Member
McDonald's
08.2022 - 04.2024
General
Huron High School
No Degree - Cosmetology
Ehove Career Center
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