Carley Tompkins
Maple Ridge,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Billing Clerk/Receptionist
Gastaldo Concrete
Delta
03.2011 - Current
- Processed invoices and payments accurately and promptly.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Checked figures, postings, and documents for accuracy.
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Researched and resolved discrepancies in payment processing.
- Prepared periodic reports detailing accounts receivable status.
- Generated monthly financial statements for customers.
- Conducted credit checks on new customers prior to extending terms of payment.
- Developed processes to improve efficiency and accuracy of billing process.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Prepared bills, invoices, and bank deposits as needed.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Provided assistance to Accounting Department staff during month-end close process.
- Corresponded with customers regarding their accounts, making adjustments when necessary.
- Investigated and responded to customer inquiries related to billing issues.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Assisted with other administrative tasks as assigned.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Processed and sent invoices, adjustments and credit memos to customers.
Administrative Clerk
Emco Corporation
Burnaby
04.2005 - 02.2024
- Performed data entry duties to update client information in databases.
- Provided assistance to other departments when needed.
- Organized and maintained filing systems both electronically and manually.
- Ordered supplies and equipment as needed.
- Coordinated travel arrangements for staff members.
- Provided administrative support to the executive team.
- Answered phone to take messages or redirect calls to colleagues.
- Answered telephones, directed calls and took messages.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Education
Some College (No Degree) - Studio Arts
Capilano University
North Vancouver, BCSkills
- Invoice Processing
- Customer Communication
- Payment Transactions
- Customer Service
- Accounting Support
- Data Entry
- Deadline-oriented
- Professionalism and Ethics
References
References available upon request.
Timeline
Billing Clerk/Receptionist
Gastaldo Concrete
03.2011 - Current
Administrative Clerk
Emco Corporation
04.2005 - 02.2024
Some College (No Degree) - Studio Arts
Capilano University
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