Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Carley Quinn

Shelburne,ON

Summary

Dynamic professional with extensive experience at YMCA, excelling in budget management and staff scheduling. Proven track record in enhancing program effectiveness and fostering strong relationships with members. Adept at problem-solving and implementing improvements, ensuring a secure and engaging environment for participants. Committed to delivering exceptional service and operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor

YMCA
Shelburne, Ontario
10.2023 - Current
  • Managed and maintained Before and After School Program to ensure safety and efficiency.
  • Managed staff schedules and delegated tasks to ensure effective team performance.
  • Ensured compliance with safety standards and maintained a secure environment for participants.
  • Fostered positive relationships with members, addressing concerns and enhancing member experience.
  • Collaborated with leadership to implement program improvements based on feedback and observations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Submitted subsidy documents and tracked daily records and budgets accurately.
  • Coordinated daily programming for kindergarten room, ensuring engaging activities.
  • Supervised all classrooms within program to promote smooth operations.

Daycare

YMCA
Shelburne, Ontario
08.2018 - 10.2023
  • Planned and implemented daily and weekly programs for children’s development.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Engaged children in activities to promote learning and growth at appropriate rates.
  • Facilitated exploration of surroundings to enhance children’s curiosity and discovery.

Recreation Program Coordinator

Blue Mountain
The Blue Mountains, Ontario
03.2017 - 08.2018
  • Managed participant registrations and maintained accurate records.
  • Collaborated with local organizations to enhance community engagement initiatives.
  • Collaborated with schools and similar organizations to coordinate recreation-based trips.
  • Evaluated program effectiveness through participant feedback and surveys.
  • Managed facility rental requests from the community members.
  • Ensured timely completion of projects within allocated resources.

Education

Early Childhood Education Diploma - Early Childhood Education

Algonquin College
Ottawa, ON
12.2019

Recreation & Leisure Services Diploma -

Humber College
Etobicoke
04.2013

Skills

  • Interpersonal skills
  • Budget management
  • Staff scheduling
  • Effective communication
  • Problem solving
  • Inventory oversight
  • Relationship building
  • Contract management
  • Organizational skills
  • Punctuality
  • Technical proficiency

Certification

  • First Aid
  • CPR-C
  • AED

References

References available upon request.

Timeline

Supervisor

YMCA
10.2023 - Current

Daycare

YMCA
08.2018 - 10.2023

Recreation Program Coordinator

Blue Mountain
03.2017 - 08.2018

Early Childhood Education Diploma - Early Childhood Education

Algonquin College

Recreation & Leisure Services Diploma -

Humber College
Carley Quinn