Carley Milner
Altona,MB
Summary
Proven leader with a track record of enhancing customer service and staff development at Chicken Chef. Excelled in organizational and communication skills, significantly improving workplace efficiency and customer satisfaction. Skilled in cash handling and employee motivation, and works towards a positive and productive work environment.
Overview
5
5
years of professional experience
Work History
Front Supervisor
Chicken Chef
09.2021 - 02.2025
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Delegated tasks effectively to optimize productivity during busy periods while minimizing downtime during slow shifts.
- Maintained cleanliness and organization throughout the restaurant, creating an inviting atmosphere for customers.
- Managed cash registers and reconciled daily transactions, maintaining accurate financial records.
Library Page
South Central Regional Library
08.2020 - 10.2021
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
- Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
- Created visually appealing displays that promoted new arrivals or highlighted specific topics within the collection, drawing attention from visitors of all ages.
- Assisted with the preparation and setup of meeting rooms for library-sponsored events, ensuring a smooth experience for all participants.
Education
High School Diploma -
WC Miller Collegiate
Altona, MB06-2024
Skills
- Employee motivation
- Staff development
- Customer service
- Problem-solving skills
- Opening and closing procedures
- Staff supervision
- Cash handling
- Effective planning
- Strong leadership
- Critical thinking
- Reliability
- Organizational skills
- Excellent communication
Timeline
Front Supervisor
Chicken Chef
09.2021 - 02.2025
Library Page
South Central Regional Library
08.2020 - 10.2021
High School Diploma -
WC Miller Collegiate
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