Summary
Overview
Work History
Education
Skills
Timeline
Generic

CARLEY MCDERMOTT

Vancouver,BC

Summary

Client-focused professional with a strong background in medical aesthetics, patient coordination, and front desk operations. Experienced in appointment management, client education, and delivering high-quality care in fast-paced environments. Brings added value through knowledge of digital marketing, SEO, and social media to help support clinic visibility and growth.

Overview

7
7
years of professional experience

Work History

Business Development Executive

DOE Media
Vancouver, British Columbia
11.2024 - Current
  • Conducted market research to identify potential business opportunities.
  • Drove sales of company products through organized customer engagement.
  • Collaborated with sales team to pinpoint target markets and develop effective strategies.
  • Analyzed competitor activities to gain insights into industry trends.
  • Contributed innovative ideas to improve team performance and outcomes.

Server

After Dark Hospitality
Vancouver, BC
08.2020 - 09.2024
  • Delivered VIP bottle service in upscale venue, catering to large parties and celebrity clientele.
  • Upsold menu items and bottle list to increase sales revenue.
  • Interacted with customers to take drink and bottle orders efficiently.
  • Maintained professional demeanor to encourage patron inquiries and order placements.
  • Trained new employees on service standards and operational procedures.

Head Patient Coordinator

The Vanity Lab
Vancouver, British Columbia
08.2018 - 02.2020
  • Updated and reviewed patient medical charts in JaneApp for accuracy and compliance.
  • Scheduled, confirmed, and managed patient appointments while handling cancellations.
  • Maintained patient records according to privacy and security regulations.
  • Assisted doctors and injectors during treatment procedures.
  • Educated patients on clinic treatments, procedures, and products available.
  • Collected payments from patients at the time of treatment.
  • Performed opening and closing duties to ensure smooth clinic operations.

Education

Digital Marketing

CourseEra
Online
07-2025

Skills

  • Digital marketing
  • Content creation
  • Market research
  • Search engine optimization
  • Customer relationship management
  • Excellent verbal and written communication
  • Exceptional client care and communication
  • Inventory
  • Invoicing
  • Product sales
  • Problem-solving abilities

Timeline

Business Development Executive

DOE Media
11.2024 - Current

Server

After Dark Hospitality
08.2020 - 09.2024

Head Patient Coordinator

The Vanity Lab
08.2018 - 02.2020

Digital Marketing

CourseEra

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CARLEY MCDERMOTT