Carley Binder
Red Deer,AB
Summary
Library professional prepared to contribute to efficient library operations and excellent patron services. Known for effective communication, organization and dependability. Successful at managing multiple priorities with a positive attitude. Valued for strong collaboration, adaptability, and focus on achieving results.
Overview
31
31
years of professional experience
Work History
Library Administrator
Blackfalds Public Library
10.2007 - Current
- As Library Administrator, I oversee the full operational and leadership functions of the Blackfalds Public Library, ensuring the delivery of high-quality library services to the community
- My role involves a combination of strategic management, financial oversight, team leadership and community engagement
- Leadership & Strategic Management: Direct and manage library operations, ensuring alignment with goals and policies of the Library Board and Parkland Regional Library System
- Regularly liaise with municipal, provincial and federal agencies to ensure that library services meet community needs and comply with regulatory standards
- Financial Oversight & Budget Management: Develop and maintain a balanced annual budget of $542,000, overseeing all financial transactions, preparing for audits, and acting as treasurer of the Library Board
- Responsible for securing income, managing expenditures, and providing regular financial reports to the Board and other stakeholders
- Staff Development & Training: Lead a team of library staff, providing ongoing coaching, training, and performance evaluations
- Develop work schedules, resolve staffing issues, and promote a positive and efficient work environment to enhance customer service delivery
- Customer Service & Community Engagement: Work closely with library patrons to address their needs, ensure exceptional service, and foster community engagement
- Build and maintain strong relationships with local organizations, businesses, and residents to promote library programs and resources
- Operations & Facility Management: Monitor and maintain the library's physical infrastructure, ensuring that equipment, supplies, and facilities are in optimal condition
- Troubleshoot technical issues and collaborate with the Town of Blackfalds when necessary to resolve complex challenges
- Collection Development & Resource Management: Oversee the development and maintenance of the library's book and resource collections, ensuring alignment with the needs and interests of the community, as well as Board policies
- Digital Presence & Outreach: Manage the library's website and social media platforms to enhance outreach, promote services, and engage with the community through digital channels
- Spearheaded the relocation of library operations to a new facility, overseeing all aspects of the move including planning, logistics, budgeting, and coordinating with contractors, vendors, and the Library Board
- Managed the transition to ensure minimal disruption to library services, including temporary closures, staffing adjustments, and communications with the community
- Led the setup of new infrastructure, including the installation of shelving, technology, and library collection and ensuring a smooth integration into the new space
- Collaborated with key stakeholders to design a layout that maximized space, improved accessibility, and enhanced the patron experience in the new location
- Successfully completed the move on time and within budget, resulting in a more efficient, modern, and welcoming space for the community
- Successfully managed a growing library in a fast-developing community, consistently improving services and increasing patron engagement
- Led initiatives to expand digital offerings and enhance the library's role as a community hub
- Develop strong fiscal management practices, resulting in smooth audits and transparent financial reporting
Records Technician
Enmax Power Corporation
09.2005 - 10.2007
- Performed data entry, interfiling, and audit data tasks to maintain accurate records for company operations
- Scanned and printed plotted maps for internal projects and documentation
- Provided customer service through direct communication (via email, phone, and in person) addressing queries and ensuring timely responses
- Coordinated circulation requests for documentation and materials to meet business needs
- Contributed to project management by supporting various departmental initiatives and ensuring project timelines and goals were not met
- Promoted Value-Based Safety Leadership principles to ensure safety standards and procedures were followed in daily tasks
Records Assistant (Summer Student)
City of Calgary
05.2005 - 08.2005
- Assisted in data entry and special record clean-up projects, improving the organization and accessibility of records
- Managed circulation requests, retrieving and filing records as required by department staff
- Supported records maintenance, ensuring documents were re-filed and organized according to City policies
Library & Information Technician
National Energy Board Library
05.2004 - 08.2004
- Circulation, Queries, Cataloguing
- Shelf reading, Shelf re-organization
- Scanning
- Customer Service
Real Estate Administration Assistant
Re/Max House of Real Estate
01.2000 - 12.2003
- Appointment & Transaction Coordinating
- Marketing, Data input, Queries
- Interfiling, Cataloguing
- Web Page design & maintenance
- Quality service in a fast pace environment
- Customer Service
House/Office Cleaning Business
Self – Employed
01.1994 - 12.2000
- Customer Service
- Time Management
- Attention to detail
- Business Planning
Education
APLAC – Alberta Public Library Association Committee -
10.2024
Parkland Regional Library Workshops -
09.2024
Alberta Library Conference/Stronger Together – Workshops -
01-2023
Diversity Competency Certificate -
Central Alberta Diversity Association
Red Deer05-2011
Library & Information Technology Diploma (Honours) -
SAIT
Calgary, AB05-2005
Skills
- Data Management
- Project Management
- Technology Proficiency
- Written and oral communication
- Administrative support
- Library services
- Customer relationship management
- Reference services
- Staff supervision
- Budget administration
- Processes and procedures
- Critical thinking
- Adaptable and flexible
- Interpersonal communication
Timeline
Library Administrator
Blackfalds Public Library
10.2007 - Current
Records Technician
Enmax Power Corporation
09.2005 - 10.2007
Records Assistant (Summer Student)
City of Calgary
05.2005 - 08.2005
Library & Information Technician
National Energy Board Library
05.2004 - 08.2004
Real Estate Administration Assistant
Re/Max House of Real Estate
01.2000 - 12.2003
House/Office Cleaning Business
Self – Employed
01.1994 - 12.2000
APLAC – Alberta Public Library Association Committee -
Parkland Regional Library Workshops -
Alberta Library Conference/Stronger Together – Workshops -
Diversity Competency Certificate -
Central Alberta Diversity Association
Library & Information Technology Diploma (Honours) -
SAIT
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