Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to providing quality care for ultimate customer satisfaction.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Uptown Cravings
Niagara Falls
03.2025 - Current
Processed transactions accurately using point-of-sale systems and cash registers.
Maintained cleanliness and organization of merchandise displays in the store.
Handled customer complaints professionally to ensure satisfaction and resolution.
Monitored inventory levels and reported discrepancies to management for action.
Customer Service Representative
The Beer Store
St. Catharines
02.2022 - Current
Ability to safely and efficiently use power equipment
Perform cashier duties in a high-volume retail environment accurately to ensure till balance at the end of shift
Monitor and restocked shelves throughout the day to ensure product availability
Adhered to safety and security procedures to ensure the safety of customers and staff
Server/Bartender
Kilt and Clover
St. Catharines
06.2021 - 06.2023
Maintain safe food handling and alcohol service standards
Ensure the cleanliness of dining area and food items before serving
Developed relationships with customers that resulted in increased loyalty and repeat business
Accurately took and processed orders in a fast-paced environment, resulting in improved customer satisfaction
Server/Bartender
Valley Restaurant
St. Catharines
01.2013 - 01.2021
Efficient and hardworking, with expertise in fine dining
Learned menus and daily specials to give guests best suggestions and boost sales
Comfortably give detailed explanations to guests on how a variety of menu items are prepared by describing ingredients and methods of preparation
Prepare bills, take customer payments as well as closing out sales at the end of the night