Carlen Kai Del Rosario
Sunnyvale,CA
Summary
Passionate and hard-working team player with exceptional technology skills. Always eager to improve and learn new skills in Computer Programming. Possessing a positive, friendly attitude while being interested in working for an established, friendly organization. Seeking opportunities to expand skills and contribute to company growth.
Overview
9
9
years of professional experience
Work History
Systems Support Lead
Intuitive
11.2024 - Current
- Helped support a team of 15 employees when the acting lead was absent.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Inspected products and machines to maintain quality and efficiency.
- Collaborated with other departments to optimize production workflows.
- Prepared reports and technical documentation of day-to-day production processes.
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Met production targets and tight deadlines by collaborating closely with team members.
Assembly Technician
Intuitive
12.2022 - 11.2024
- Worked in System Integration to perform final quality tests on the machines.
- Implemented hardware and software programming tests to final product.
- Made sure that the final product met company policy before being shipped to customer.
- Inspected all work for quality and compliance with design standards.
- Worked directly with QA personnel to identify and correct defects.
- Trained new staff to perform assembly techniques, troubleshooting and preventative maintenance.
- Trained new assembly personnel on proper use of equipment.
Systems Engineering Intern
Bestronics Inc
06.2021 - 09.2021
- Coordinated and enhanced existing databases as part of initiative.
- Successfully constructed a database on SQL Server, while creating a C# Application released to the Production Environment.
- Assisted different members of the Supply Chain Department with special requested projects.
Barista/Cashier/Customer Service
Peet's Coffee & Tea
06.2016 - 08.2020
- Provided customer service and was involved in training new team members each month.
- Offered strong customer service skills, keeping customers satisfied and increasing customer loyalty.
- Always greeted customers with a smile, making sure they felt welcomed and comfortable as soon as they entered the store.
Education
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZ06-2026
Associate of Science - Computer Science
De Anza College
Cupertino, CA06.2022
Skills
- Communication skills
- Leadership
- Python
- Team management
- Debugging
- Troubleshooting and Diagnostics
- C
- Time management
- Network troubleshooting
- Relationship building
Timeline
Systems Support Lead
Intuitive
11.2024 - Current
Assembly Technician
Intuitive
12.2022 - 11.2024
Systems Engineering Intern
Bestronics Inc
06.2021 - 09.2021
Barista/Cashier/Customer Service
Peet's Coffee & Tea
06.2016 - 08.2020
Bachelor of Science - Information Technology
Arizona State University
Associate of Science - Computer Science
De Anza College
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