Carleigh Cline
26 Canal Street
Summary
Proven expertise in customer service and planning from roles at Loblaw Companies and Lake Simcoe Soccer Club. Excelled in fostering team unity and enhancing customer satisfaction through meticulous attention to detail and effective leadership. Achieved high service quality by prioritizing and efficiently managing tasks, demonstrating a strong work ethic and integrity.
Overview
2
2
years of professional experience
Work History
Personal Shopper/Cashier
Loblaw Companies
09.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Soccer Referee
Lake Simcoe Soccer Club
06.2023 - Current
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Developed situational awareness skills by positioning myself optimally during matches to make accurate calls in high-pressure situations.
Playor Mentor
Lake Simcoe Soccer Club
04.2024 - 08.2024
- Fostered a safe, positive environment for players aged 4 to 6 to grow both athletically and personally through mentoring efforts.
- Developed strong communication skills within the team, fostering a positive atmosphere and promoting teamwork.
- Mentored younger players, offering guidance on technique, strategy, and sportsmanship principles.
- Increased player skills development by focusing on individual strengths and weaknesses through targeted drills.
- Collaborated with other coaches to share best practices and continuously improve overall program effectiveness.
- Developed and led age- and ability-appropriate soccer training drills.
Education
High School Diploma -
Newmarket High School
Newmarket, ON06-2025
Skills
- Customer service
- Planning and organization
- Effective leadership
- Attention to detail
Languages
French
Limited Working
Timeline
Playor Mentor
Lake Simcoe Soccer Club
04.2024 - 08.2024
Personal Shopper/Cashier
Loblaw Companies
09.2023 - Current
Soccer Referee
Lake Simcoe Soccer Club
06.2023 - Current
High School Diploma -
Newmarket High School
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