Summary
Overview
Work History
Skills
Languages
Timeline
Generic
Carlecia Reckley

Carlecia Reckley

Hamilton

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Skilled hospitality professional adept at managing banquet operations and ensuring seamless event execution. Strong focus on team collaboration, adaptability, and delivering results. Expertise in coordinating staff, overseeing event setups, and maintaining high standards of service. Renowned for reliability and effective communication, ensuring client satisfaction and successful events.

Overview

7
7
years of professional experience

Work History

Housekeeper

Sandman Hotel
04.2024 - 09.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Residential House Cleaner

The Bay Suites
03.2023 - 04.2024
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
  • Sanitized apartments after move-out or prior to move-in.
  • Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Conducted regular inspections of completed work areas, ensuring adherence to established quality standards before leaving a property.
  • Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.
  • Managed inventory of supplies and equipment, ensuring proper maintenance and cost-effective purchasing decisions.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Administrative Assistant

Crowne Plaza Peach Tree City
02.2022 - 01.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Conference Planner

Crowne Plaza
02.2022 - 01.2023
  • Showcased creativity in event design elements such as signage, promotional materials, and stage setups to create an immersive atmosphere.
  • Coordinated pre-conference communications with attendees regarding agenda updates, travel information, and other important details.
  • Maintained detailed records of each event''s progress from inception through execution using project management tools for maximum efficiency.
  • Contributed towards organizational growth through active participation in industry associations and staying informed on current trends in conference planning techniques.
  • Fostered lasting partnerships with other organizations in the industry, leading to successful co-hosting of joint events and increased collaboration opportunities.
  • Ensured accessibility of conferences for all participants by addressing any special needs or accommodations required.
  • Oversaw event staff, providing clear direction and fostering a positive work environment to ensure smooth conference operations.
  • Boosted networking opportunities for participants by designing engaging activities and providing ample time for interaction during events.
  • Reduced logistical issues with careful attention to detail in planning schedules, room assignments, and technology requirements.
  • Managed budgets effectively by negotiating contracts with vendors, securing sponsorships, and closely monitoring expenses.
  • Demonstrated adaptability by quickly adjusting plans in response to unforeseen circumstances or last-minute changes.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Trained and supervised event staff to complete tasks on time.
  • Managed administrative logistics of events planning, event booking, and event promotions.

Banquet Captain

Crowne Plaza
02.2022 - 01.2023
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
  • Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
  • Collaborated with culinary teams to design customized menus, meeting the specific needs of clients and guests.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
  • Promoted team collaboration among banquet staff members through effective leadership practices that fostered a supportive work environment.
  • Supervised and mentored kitchen and serving staff.
  • Developed creative solutions for unforeseen issues during events, minimizing disruptions while maximizing guest satisfaction.
  • Improved overall service quality by conducting regular staff training sessions and performance evaluations.
  • Liaised with venue management to monitor logistics and timelines.
  • Conducted post-event follow-ups and gathered client feedback which helped refine operational procedures based on valuable insights.

Warehouse Worker

Supreme Staffing
01.2020 - 01.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Server

Sandals-Emerald Bay, Exuma Bahamas
01.2021 - 12.2021
  • Serve guest dinner in restaurant (fine dining), receive meal and drink orders
  • Deliver service in a timely manner-drinks (2 minutes), appetizers (5 minutes), entrée (10-12 minutes), and desert/coffee (immediately after entrée is completed)
  • Check guests every5 minutes for satisfactory and turnover table in a timely manner for next guests

Banquet Set-Up

Rosewood-BAHA MAR Pools
01.2019 - 07.2020
  • Conference and business meeting set up
  • Food and beverage server in Malam Indian Grill and Cellar

Server

Rosewood-BAHA MAR Pools
02.2018 - 07.2020
  • Serve food and beverage at pool
  • Assist with setting guest lounge chair near pool with towels and chair covers, provide complimentary amenities (sunscreen, bottle water, lens clothes and oshibori towels)
  • Provide world class service to guests with booking cabanas and other paid amenities
  • Breakdown to include side duties prior to leaving workstation
  • Honor guests requests such as retrieving food items from different food outlets

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Packaging and labeling
  • Picking and packing
  • Event management
  • Attendee engagement
  • Venue selection
  • Budgeting and financial management
  • Banquet setup
  • Team member development
  • Staff leadership
  • Staff supervision
  • Office administration
  • Computer skills
  • Data entry
  • Microsoft Word
  • Time management
  • Administrative support
  • File organization

Languages

English
Full Professional

Timeline

Housekeeper

Sandman Hotel
04.2024 - 09.2024

Residential House Cleaner

The Bay Suites
03.2023 - 04.2024

Administrative Assistant

Crowne Plaza Peach Tree City
02.2022 - 01.2023

Conference Planner

Crowne Plaza
02.2022 - 01.2023

Banquet Captain

Crowne Plaza
02.2022 - 01.2023

Server

Sandals-Emerald Bay, Exuma Bahamas
01.2021 - 12.2021

Warehouse Worker

Supreme Staffing
01.2020 - 01.2023

Banquet Set-Up

Rosewood-BAHA MAR Pools
01.2019 - 07.2020

Server

Rosewood-BAHA MAR Pools
02.2018 - 07.2020

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Carlecia Reckley