Carla Mae Villagracia
Daly City
Summary
Motivated professional with a strong background in food service and training. Recognized for adaptability under pressure and a positive attitude, contributing to team success and exceptional customer service. Eager to leverage these strengths to drive operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
Raising Canes
Daly City
10.2024 - 08.2026
- Trained new crew members on food preparation and customer service standards.
- Accurately processed cash transactions using the POS system and ensured the cash drawer was balanced at the end of each shift.
- Engaged with customers to address inquiries and resolve issues promptly.
- Managed multiple tasks simultaneously while maintaining professionalism and efficiency.
- Worked within a team environment while maintaining a positive attitude towards staff members.
Food Service Worker
Cinnabon
Daly City
01.2024 - 09.2024
- Operated cash register and processed customer transactions efficiently.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Shift Lead
Walgreens
San Francisco
03.2023 - 12.2023
- Managed inventory levels and organized product displays for optimal sales.
- Helped with store tasks; cleaning, closing, restocking, and key service.
- Ensured that returns were processed, orders were voided, customer refunds were given, cash collected from the register, and change was provided as needed.
Education
High School Diploma -
Thornton High School
Daly City, CA05-2024
Skills
- Time management
- Adaptability under pressure
- Collaborative teamwork
- Positive attitude
- Willingness to learn and grow
- Patience
- Serving
- Cash handling
Certification
- Food Handlers Certification
Timeline
Crew Trainer
Raising Canes
10.2024 - 08.2026
Food Service Worker
Cinnabon
01.2024 - 09.2024
Shift Lead
Walgreens
03.2023 - 12.2023
High School Diploma -
Thornton High School