Carla Thomas
Whitby,Canada
Summary
Experienced Counselor skilled in mental health support and crisis response. Proven track record in developing therapeutic processes and fostering honest discussions to enhance mental well-being. Empathetic to diverse client needs facilitating effective care and support.
Overview
14
14
years of professional experience
Work History
Residential Counsellor, Disability Management
New Visions
Toronto, Canada
01.2022 - 04.2023
- Member of a multi-disciplinary care team
- Provided comprehensive support and crisis management within a team
- Led crisis management strategies and coordinated patient care plans
- Assisted in developing and implementing behavioral interventions for patients
- Facilitated medication management and collaborated with pharmacy teams
- Assisted with patient log-books, meal planning, and behaviour incident reporting
- Organized patient transfer and coordinated logistics with transportation services
- Conducted intake assessments and prepared accommodations for respite care
Personal Support Worker
Participation House
Toronto, Canada
01.2017 - 01.2022
- Frontline medical support for adults with Cerebral Palsy
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Administered medications according to physician's orders and monitored responses to treatment regimens.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
- Recorded vital signs, including temperature, pulse, respiration rate and blood pressure.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Responded promptly to emergency situations involving clients' safety or well-being.
Personal Support Worker
Stewart Homes
Pickering, Canada
01.2009 - 01.2015
- Hybrid social services and PSW role advocating for and supporting youth living with Cerebral Palsy
- Team Lead responsible for overseeing a team of 7+ PSW's delivering services to a population of 50 patients
- Responsible for communicating with stakeholders including patients, family members, education providers, medical team members, and social workers associated with the patient's services
- Coordinated with out-patient education providers while developing in-depth behavioural reports
- Reviewed reports provided by stakeholders and prepared responses and interventions based on reporting
Education
Community Service Worker, diploma - Healthcare
Trios College
Oshawa, ON01.2016
Ontario Secondary School Diploma -
Eastern Commerce
Toronto, ONSkills
- Person-Centred Care
- Coordination and Collaboration
- Team Training and Development
- Providing Medication and Personal Support
- Communication with Stakeholders
- Administration and Report Writing
- Non-Violent Crisis Intervention
- Mental Health
- Medication management
- Patient assessments
- Crisis intervention
- Behavioral support
- Documentation practices
- Team collaboration
- Client advocacy
- Resource coordination
- Conflict resolution
- Scheduling appointments
- Communication skills
- Report writing
- Time management
- Training and mentoring
- Residential treatment programs
- De-escalation techniques
- Safety management
- Residential care
- Self-care practices
Professional Development
- Non-Violent Crisis Intervention, New Visions (In-house), Toronto, ON, 01/01/22
- Community Service Worker, diploma, Trios College, Oshawa, ON, 01/01/16
- Community Service Worker, Adult Day Program (Co-op), Tania's Place, Ajax, ON, 01/01/16
- Ontario Secondary School Diploma, Eastern Commerce, Toronto, ON, 01/01/00
Timeline
Residential Counsellor, Disability Management
New Visions
01.2022 - 04.2023
Personal Support Worker
Participation House
01.2017 - 01.2022
Personal Support Worker
Stewart Homes
01.2009 - 01.2015
Community Service Worker, diploma - Healthcare
Trios College
Ontario Secondary School Diploma -
Eastern Commerce