Carla Sanabria
Arleta
Summary
Enhanced client satisfaction through tailored services and effective communication, resulting in increased repeat business. Skilled in multitasking and organization, with a strong focus on maintaining high cleanliness standards and fostering positive client relationships. Personable and reliable with strong attention to detail and positive, upbeat attitude. Dedicated to creating pristine and organized living spaces, ensuring clean and comfortable environment for all clients. Developed exceptional time-management and organizational skills in fast-paced, client-focused environment. Looking to transition into new field, utilizing strong multitasking abilities and dedication to quality.
Overview
2026
2026
years of post-secondary education
Work History
Housekeeping Assistant
Susana Zaldana
Arleta
05.2023 - 08.2023
- Translated
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Washed and put away kitchen dishes, utensils and glassware.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Education
Nursing
Los Angeles Pierce College
Woodland Hills, CA 09.2025 - 09.2025
Los Angeles Valley College
Van Nuys, CARobert Fulton College Preparatory
Van Nuys, CASkills
- Cleaning and sanitization
- Customer service
- Teamwork
- Customer service-focused
- Customer-oriented
- Complex Problem-solving
- Exceptional communicator
- Multitasking and organization
- Cleaning and organizing
- Translator (Spanish)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Nursing
Los Angeles Pierce College
09.2025 - 09.2025
Housekeeping Assistant
Susana Zaldana
05.2023 - 08.2023
Los Angeles Valley College
Robert Fulton College Preparatory