Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Salloum

Hamilton,ON

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive experience.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Maple Protection Services
Hamilton
02.2024 - 05.2024
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Seller

soryana jewelry
Hamiltion , ON
08.2022 - 02.2023
  • Welcomed customers, offered to help locate items and suggested merchandise

Front and in Kitchen

Twisters pizza
Grande Prairie, AB
04.2021 - 04.2022
  • Set up work stations prior to opening to minimize prep time.
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked with management team to implement proper division of responsibilities.
  • serving costumers

Front Desk

The Scoop by Jeffrey's Cafe
Grande Prairie, AB
07.2020 - 10.2020
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations selections such as sundaes, waffle cones and special toppings.
  • Informed customers about current ice cream flavors, ingredients and some nutritional information when customer ask
  • Cleaned and organized utensil area, napkins station and restroom facilities.

In Kitchen

burger king
Grande Prairie, AB
07.2019 - 08.2019
  • Kept customer and food preparation areas clean and well-organized.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Made and served coffee, tea and fountain drinks.
  • Peeled, chopped and sliced produce for use in cold and cooked items.

Education

High School Diploma -

Composite High School
06.2021

Skills

  • Customer Service
  • Communication
  • Responsible
  • Flexible and adaptable
  • team work

Timeline

Front Desk Receptionist

Maple Protection Services
02.2024 - 05.2024

Seller

soryana jewelry
08.2022 - 02.2023

Front and in Kitchen

Twisters pizza
04.2021 - 04.2022

Front Desk

The Scoop by Jeffrey's Cafe
07.2020 - 10.2020

In Kitchen

burger king
07.2019 - 08.2019

High School Diploma -

Composite High School
Carla Salloum