Carla Ravazzano
Montreal,QC
Summary
Results-oriented learning and development expert with over 4 years of experience managing and optimizing learning management systems (LMS), including SuccessFactors. Skilled in leading projects from needs analysis to design, implementation, and evaluation. Proficient in instructional design methodologies such as ADDIE and SCRUM, as well as technical troubleshooting and stakeholder management. Committed to creating engaging and effective learning experiences that drive positive outcomes.
Overview
7
7
years of professional experience
Work History
Consultant
Bell
01.2020 - Current
- Provided comprehensive system administration, including user management, content updates, and performance optimization.
- Created instructional videos and job aids to enhance user adoption and proficiency in learning management system (LMS) functionalities.
- Proactively identified and resolved technical challenges faced by learning administrators during content creation, ensuring seamless workflow.
- Successfully configured and customized SuccessFactors LMS to align with evolving business requirements and enhance user experience.
- Collaborated with the Learning and Performance team to deliver successful training initiatives and system projects.
- Ensured system stability and business continuity by developing and maintaining comprehensive documentation of procedures and methods.
- Developed customized training solutions tailored to the unique needs of individual clients or organizations.
- Led SSO integration project with our IT team to streamline employee access with our external partners Coursera, Pluralsight, and LinkedIn Learning
- Led the planning, implementation, and launch of a new organizational mentoring platform that aligned with our organizational objective of simplifying our tool ecosystem
Instructional Designer
Simgraph
02.2019 - 08.2020
- Designed and delivered high-quality online training programs for aerospace customers, adhering to rigorous quality standards and utilizing ADDIE and SCRUM methodologies.
- Partnered with Subject Matter Experts (SMEs) and remote teams to develop and implement training solutions.
- Successfully integrated storyboards and other learning materials into the Learning Content Management System following quality assurance reviews by my instructional design team and SMEs to ensure alignment with learning objectives.
- Conducted comprehensive needs analysis to identify areas for instructional improvement and targeted training solutions.
- Conducted post-training evaluations to measure effectiveness of instruction and identify areas for continuous improvement.
Camp Manager
CIADI - Concordia University
02.2019 - 08.2019
- Designed and managed all activities for a summer camp program serving 6-13 year olds.
- Coached and mentored a team of 10 counselors in the effective delivery of science-based workshops for children.
- Successfully oversaw the daily operations and performance of a 10-person team, ensuring program quality and staff adherence to established procedures.
- Managed budget effectively, resulting in cost savings without compromising on program quality or camper experience.
Cycle 3 English and Math Teacher
Académie Vaudrin
08.2017 - 06.2018
- Developed individualized learning plans for diverse student needs, enhancing understanding of complex math concepts.
- Introduced real-world applications to illustrate math concepts, enhancing student interest and comprehension.
- Fostered a positive learning environment, encouraging open communication and collaboration among students.
- Collaborated with colleagues to develop curriculum improvements for better student engagement.
- Communicated regularly with parents about student progress for fostering a supportive learning environment.
Education
Master’s in Educational Technology -
Concordia University
01.2020
Bachelor of Education - undefined
McGill University
01.2017
Bachelor of Education -
University of Melbourne
01.2016
Skills
- LXP – Degreed, LinkedIn Learning
- SAP LMS module & Mentoring
- Synthesia
- Camtasia
- Final Cut Pro
- ServiceNow
- Photoshop
- Captivate
- Active listening
- Scheduling and coordinating
- MS office
- Business analysis
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Native or Bilingual
Hobbies and Interests
- Part of Verdun Dragon Boating team
- Piano player
Timeline
Consultant
Bell
01.2020 - Current
Instructional Designer
Simgraph
02.2019 - 08.2020
Camp Manager
CIADI - Concordia University
02.2019 - 08.2019
Cycle 3 English and Math Teacher
Académie Vaudrin
08.2017 - 06.2018
Bachelor of Education - undefined
McGill University
Master’s in Educational Technology -
Concordia University
Bachelor of Education -
University of Melbourne
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