Carla Randolph
Barstow
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Rits's Personal Home Care. Llc
01.2024 - 11.2024
- Facilitated communication by liaising between departments for schedule adjustments.
- Resolved scheduling conflicts by adjusting timelines and reallocating resources.
- Coordinated schedules by managing calendars for multiple team members.
- Provided exceptional support to clients by managing scheduling requests promptly.
- Maintained accurate records by updating scheduling software with current information.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Tools and Part Attendant
Chenega
04.2021 - 01.2024
- Fostered a welcoming atmosphere with friendly interactions and attentive service.
- Delivered exceptional service by greeting guests and providing assistance as needed.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Enhanced overall guest experience for patrons by maintaining cleanliness and organization in the facility.
- Maintain and update equipment records
- Responsible for planning, scheduling, and coordination with supervisor to ensure accuracy.
- Knowledgeable of GCSS- Army.
- Receive, store, issue tools and replacement parts, supplies and machines tools.
- Provide telephone and counter assistance.
Registrar
Barstow Community Hospital
11.2021 - 12.2021
- Implemented billing software to streamline financial transactions and improve accuracy.
- Verified insurance coverage to facilitate smooth billing processes.
- Operated scheduling software to coordinate patient appointments and reduce wait times.
- Communicated with patients to explain procedures and answer registration-related questions.
- Maintained confidentiality of patient information according to privacy regulations.
- Greeted every guest with personable approach and provided knowledgeable service.
Home Health Aide
In Home Supportive Services
11.2015 - 03.2021
- Monitored and reported changes in patients' health conditions, collaborating with healthcare teams to adjust care plans.
- Utilized remote monitoring tools to track vital signs and report any abnormalities to healthcare professionals.
- Implemented personalized care plans, addressing unique needs and preferences to enhance overall patient satisfaction.
- Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
- Performed wound care and dressing changes, following strict infection control protocols to promote healing.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assistant Store Manager
Styles for Less
02.2015 - 11.2015
- Guided team members through challenges with clear communication and support.
- Conducted regular audits for accurate stock levels, reducing excess inventory.
- Executed merchandising strategies for increased product visibility and sales.
- Analyzed sales data for informed decision-making on product placement.
- Identified sales opportunities through customer interactions, maximizing revenue.
- Strengthened customer loyalty with personalized interactions and follow-ups.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Sales Associate
Nautica Retail
08.2014 - 09.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Graduate Certificate - Medical Billing And Coding
San Joaquin Valley College
Visalia, CA11-2024
Phlebotomy Certification - Phlebotomy
AUMT Institute
Victorville, CA08-2021
Associate of Science - Social Sciences
Barstow Community College
Barstow06-2021
Skills
- Comprehension of cpt, ICD 10-cm, HCPCS/ Modifiers and auditing
- Microsoft office word, excel and powerpoint
- HIPAA compliance
- Medical terminology expertise
- Venipuncture
- Specimen handling
- Insurance verification
- CMS-1500 form completion
- Safety awareness
- Typing and keyboarding
- Understanding of medical insurance, billing, collections and reimbursment
- Strong work ethic
Certification
Phlebotomy
Medical billing and coding
Timeline
Scheduling Coordinator
Rits's Personal Home Care. Llc
01.2024 - 11.2024
Registrar
Barstow Community Hospital
11.2021 - 12.2021
Tools and Part Attendant
Chenega
04.2021 - 01.2024
Home Health Aide
In Home Supportive Services
11.2015 - 03.2021
Assistant Store Manager
Styles for Less
02.2015 - 11.2015
Sales Associate
Nautica Retail
08.2014 - 09.2015
Graduate Certificate - Medical Billing And Coding
San Joaquin Valley College
Phlebotomy Certification - Phlebotomy
AUMT Institute
Associate of Science - Social Sciences
Barstow Community College
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