Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carla Ortega

Toronto,ON

Summary

Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.

Overview

4
4
years of professional experience

Work History

Even Staff (coat Check, Server)

DGS Events
09.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Receivable Specialist

Bloomberg LP
11.2022 - 07.2024
  • Streamlined the invoicing process, ensuring prompt delivery to customers and facilitating prompt payments.
  • Improved cash flow by diligently managing accounts receivable and implementing efficient collection strategies.
  • Trained new team members on receivables processes, fostering a high-performance work environment.
  • Optimized cash application procedures, leading to reduced processing time and improved cash flow management.

Dog Sitter

Doghero
02.2022 - 08.2023
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.

Sales & Cashier

International Book Fair
01.2021 - 11.2021
  • Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
  • Enhanced store sales by upselling products and suggesting additional items to customers.
  • Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

No Degree - Sustainability Business Management

Seneca College of Applied Arts And Technology
North York, ON
04.2025

Bachelor of Science - International Business

Universidad San Ignacio De Loyola
Lima, Peru
07.2014

Skills

Accounts receivable management

Schedule Management

Dog walking

Client Relationship Management

Patience and Empathy

Reliability and punctuality

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Even Staff (coat Check, Server)

DGS Events
09.2024 - Current

Receivable Specialist

Bloomberg LP
11.2022 - 07.2024

Dog Sitter

Doghero
02.2022 - 08.2023

Sales & Cashier

International Book Fair
01.2021 - 11.2021

No Degree - Sustainability Business Management

Seneca College of Applied Arts And Technology

Bachelor of Science - International Business

Universidad San Ignacio De Loyola
Carla Ortega