CARLA LEACH
Fairfield,Canada
Summary
Highly experienced and detail-oriented administrative professional with 30+ years of supporting leadership teams across education, healthcare, finance, and corporate sectors. Skilled in managing complex schedules, multi-campus coordination, student records (SIMS/PeopleSoft), budgeting, and event planning. Known for building strong relationships and improving office efficiency through expert use of Microsoft Office and prior use of QuickBooks. Committed to delivering exceptional service and adapting to evolving priorities.
Overview
36
36
years of professional experience
Work History
Administrative Assistant - ASL4
NEW BRUNSWICK COMMUNITY COLLEGE
08.2016 - Current
- Provide comprehensive administrative support to the Academic Chair and 38 instructors across multiple campuses
- Plan and coordinate faculty and student hearings/meetings; record minutes and follow up with action items
- Assist with the orientation of new staff
- Facilitate logistics for presentations and events for internal and external participants
- Manage, schedule and maintain student enrollment and terminations; assist with graduation end-of-term data
- Perform a variety of administrative functions including managing calendars/schedules; expense reporting; prepare correspondence, and assisting with operating budgets; handle stationary and textbook orders
- Set up and maintain bookings for boardrooms, computer labs and training rooms
- Serve as lead point of contact for students, instructors and external parties
- Undertake special projects as assigned by the Academic Chair
Optometric Assistant
LANDING CLINIC
12.2014 - 08.2016
- Provided administrative services to support office operations, including reception duties, scheduling appointments, balancing cash, and managing inventory and accounts payable
- Prepared necessary documents to refer patients to ophthalmologists
- Responsible to providing testing components of eye exams using imaging equipment
- Liaised with customers/patients in choosing frames for glasses, repairs and adjustments
Administrative/Sales Assistant
FINANCIAL PLANNING SOLUTIONS
07.2012 - 12.2014
- Provided administrative services to ensure effective and efficient office operations, including reception duties
- Processed expenses and commission statements for advisors
- Coordinated travel, scheduled meetings and appointments with advisors and clients
- Maintained confidential records and spreadsheets on financial investments and future forecasting for clients
- Prepared sales proposals and investment portfolios on client’s accounts
Tenant Relations Coordinator
COMMERCIAL PROPERTIES LIMITED
07.2010 - 07.2012
- Administered the Maintenance Dispatch System, managing tenant issues and coordinating the dispatch of 9 maintenance technicians
- Coordinated new and relocating tenants; including emergency plans, cleaning, pest control, keys, access cards and rental agreements
- Built strong relationships with tenants, vendors and owners
- Generated and addressed reports based on outstanding tenant items and issues
- Administered Parking Services for tenants and public, managing over 300 parkers using Compark
Development Assistant
SAINT JOHN YMCA
12.2009 - 07.2010
- Maintained detailed prospect, donor, and volunteer status records for Capital Campaign using Raiser’s Edge
- Maintained correspondence with volunteers, prospects, and donors; assisted the Management team as required
Office Manager/Benefits Administrator
MARINER PARTNERS INC.
06.2007 - 10.2008
- Processed and approved payroll including RRSP, LTD and expenses
- Produced and tracked Letters of Offer, Contract Agreements; legal agreements (ie. Non-Disclosure)
- Coordinated monthly company-wide meetings including travel arrangements, venue selection and catering
- Maintained employee and associate contact lists using SharePoint
- Performed reception and administrative duties, including answering phones, greeting clients, and supporting the management team
Club Administrator
GOODLIFE FITNESS
10.2004 - 06.2007
- Processed and approved payroll and office expenses
- Balanced and reconciled daily cash journal sales and bank deposits
- Processed new membership applications and completed financing
- Tracked budget costs, expenses and managed inventory
- Acted as a customer liaison for credit issues or errors on membership agreements
Secretary II - Assistant to Canadian Marketing Accountant
IRVING OIL LIMITED
01.1992 - 01.2003
- Produced, tracked and forecasted budgets for projects
- Prepared budget and expense reports for management meetings
- Served as a scribe for various Senior Management committees
- Collected departmental import and export quantities; Identified and evaluated crude oil prices
- Inspected and assessed I-24 sites; acted as the direct contact for transport drivers at I-24 sites
- Trained new administrative staff; Operated switchboard telephone inquiries to/from clients
Supply, Processing & Distribution Department
SAINT JOHN REGIONAL HOSPITAL
06.1992 - 10.1992
Secretary II to Director of Research and Planning
CENTRACARE SAINT JOHN INC.
01.1991 - 01.1992
Secretary I/Jr. Analyst
SAINT JOHN SHIPBUILDING LTD.
01.1990 - 01.1991
Education
Executive Secretarial -
Heritage Business College
Ottawa, ON01.1990
Various Bsc courses
University of New Brunswick
Academic Graduate -
Simonds High School
Saint John, NBReferences
- Andrew, McDonald, Academic Chair, 506-343-2968, New Brunswick Community College
- Leign-Ann, Gunn, Associate, 403-302-7196, IG Wealth Management, More are available upon request
ADDITIONAL EDUCATION
- NBCC 2018 – Online course
- Introduction to Basic Medical Terminology (TERM 1035) 94%
Timeline
Administrative Assistant - ASL4
NEW BRUNSWICK COMMUNITY COLLEGE
08.2016 - Current
Optometric Assistant
LANDING CLINIC
12.2014 - 08.2016
Administrative/Sales Assistant
FINANCIAL PLANNING SOLUTIONS
07.2012 - 12.2014
Tenant Relations Coordinator
COMMERCIAL PROPERTIES LIMITED
07.2010 - 07.2012
Development Assistant
SAINT JOHN YMCA
12.2009 - 07.2010
Office Manager/Benefits Administrator
MARINER PARTNERS INC.
06.2007 - 10.2008
Club Administrator
GOODLIFE FITNESS
10.2004 - 06.2007
Supply, Processing & Distribution Department
SAINT JOHN REGIONAL HOSPITAL
06.1992 - 10.1992
Secretary II - Assistant to Canadian Marketing Accountant
IRVING OIL LIMITED
01.1992 - 01.2003
Secretary II to Director of Research and Planning
CENTRACARE SAINT JOHN INC.
01.1991 - 01.1992
Secretary I/Jr. Analyst
SAINT JOHN SHIPBUILDING LTD.
01.1990 - 01.1991
Executive Secretarial -
Heritage Business College
Various Bsc courses
University of New Brunswick
Academic Graduate -
Simonds High School
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