Carla Garcia
Huntington Park
Summary
Customer-focused and personable professional with experience in hospitality and cannabis retail. Skilled in delivering high-quality service in fast-paced environments, building strong customer relationships, and maintaining a welcoming and professional atmosphere. Adaptable, reliable, and team-oriented with strong communication skills.
Overview
4
4
years of professional experience
2017
2017
years of post-secondary education
Work History
Budtender
JadeLeaf Dispensary
01.2025 - 11.2025
- Assisted customers in selecting cannabis products based on individual needs and preferences.
- Educated customers on strains, products, and safe consumption practices.
- Maintained compliance with state regulations and dispensary policies.
- Handled cash and POS transactions accurately.
- Built customer loyalty through exceptional service and product knowledge.
- Restocked inventory and maintained clean, organized displays.
Hostess
Mariscos Choix
Downey
11.2024 - 05.2025
- Greeted and seated guests while maintaining a friendly and professional demeanor.
- Managed reservations and waitlists efficiently during peak hours.
- Coordinated with servers and kitchen staff to ensure smooth service flow.
- Resolved guest concerns promptly to maintain customer satisfaction.
- Maintained cleanliness and organization of front-of-house area.
Bottle Service
DB Lounge
Downey
12.2021 - 10.2024
- Provided VIP bottle service in a high-energy nightlife environment.
- Delivered personalized service to ensure an exceptional guest experience.
- Managed tables, processed payments, and handled large cash transactions.
- Promoted specials and upsold premium products.
- Maintained professionalism while working in a fast-paced setting.
Education
Linda Esperanza Marquez High School
Huntington Park, CASkills
- Customer Service Excellence
- Sales & Upselling
- Cash Handling & POS Systems
- Cannabis Product Knowledge
- Inventory Management
- Team Collaboration
- Conflict Resolution
- Multitasking in Fast-Paced Environments
- Strong Communication Skills
- Regulatory Compliance Awareness
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Budtender
JadeLeaf Dispensary
01.2025 - 11.2025
Hostess
Mariscos Choix
11.2024 - 05.2025
Bottle Service
DB Lounge
12.2021 - 10.2024
Linda Esperanza Marquez High School