Carla Faria

• Implemented creative arts programming to stimulate self-expression among participants while fostering interpersonal connections between residents.
• Participated in team meetings and staff training sessions.
• Maintained accurate documentation of resident participation, preferences, and feedback for continuous program improvement.
• Evaluated program success, making necessary adjustments to better serve the needs and wishes of residents.
• Boosted resident socialization through planning and coordinating engaging group events.
• Implemented a variety of signature programs.

The Second Mile Club, Toronto, ON Day Program Manager/ Program Coordinator - placement setting 2022

Maynard Nursing Home 2021 to 2023

Activity Aide

Implementation of activity programs independently. Documentation.

Maynard Nursing Home 2017 to 2021 Personal Support Worker Handling residents with personal expressions . Giving showers and bed baths to residents . Assisting with serving meals and feeding clients . Assisting with toileting, bathing, grooming, dressing and undressing residents . Experience using mechanical lift.

St Christopher's House, Toronto

Patients support group (placement setting) 2016 Personal Support Worker . Handling clients with responsive behaviors . Assisting with serving meals . Assisting with toileting . Assisting in recreational activities

Maynard Nursing Home, Toronto

Personal Support Worker (Placement setting) 2016

Handling residents with personal expressions . Giving showers and bed baths to residents . Assisting with serving meals and feeding clients . Assisting with toileting, bathing, grooming, dressing and undressing residents . Experience using mechanical lift Followed a care plan, observed and reported any substantial findings and/or changes in patient/resident/client’s Worked under supervision of a Registered Healthcare Professional Self actualization by helping patient/resident/client to reach maximum potential Assisted with serving meals, feeding, and providing nourishment supplements Adhered to policy and procedures Provided safe and clean environment for residents Provided clients with personal bedside care, assistance in moving, bathing, grooming and getting dressed/undressed Alerted team members, when any change or concerns about patients occurred.

Valores - Gold buyers & Money Transfers - Portugal

Dealing with money, cash deposits, money transfers trough MoneyGramAnalysing gold, silver and diamond jewelry. Maintaining store staff by coaching, counseling, planning and training employees Dynamic - Portugal 1997-2007Cashier/Customer Service Representative Responded promptly to customer inquiries Handled and resolved customer complaints Obtained and evaluated all relevant information to handle product and service inquiries Provided pricing and delivery information Performed customer verifications EDU