CARLA ATA
Ajax,Ontario
Overview
6
6
years of professional experience
Work History
Administrative Assistant
The Harmony Martial Arts Center
01.2018 - Current
- Manages all POS payments and stays on top of all membership maintenance and bookkeeping
- I incorporate my public relations skills through connecting with members and families on personal levels to ensure they feel welcome and comfortable in our facility
- In a face-pace environment, my time management and multi-tasking skills are useful in addressing clients' needs, attending to the students, answering incoming calls, assisting walk-ins, ext.
- I Diligently manage details to meet deadlines
- With my event planning skills, I played an important role in planning and hosting various events through the years including grand openings, fundraisers, tournaments, holiday celebration parties, and camps
- To promote our programs, I use my social media and technology skills to advertise our programs and facility on social media platforms in an upbeat and enticing manner
- My leadership skills are demonstrated by being responsible for teaching Shotokan Karate classes to various age groups
Assistant to Division Manager
IG Wealth Management
05.2021 - 08.2021
- Utilized my organizational skills and passion for event planning to assist the director in planning and hosting client appreciation events
- My tasks were to send out event invitations, follow up with the RSVPs, book venues, work with catering companies, and set up minor decorations
- Planned multiple fundraising events such as The Alzheimer's Society and Heart and Stroke Foundation
- Used QuickBooks along with Microsoft Office to keep track of some of the director's bookkeeping along with other minor tasks in the practice
Server/Bartender
Boston Pizza
03.2021 - 03.2022
- Portrayed my multi-tasking skills by attending to multiple orders and guests at the same time
- Used my team collaboration skills by working with assisting other waiters and management to ensure exceptional client service at all times
- Maintained a smile and positive attitude to provide our guests with the highest customer experience
- Always quick at resolving any issues the customer presents in a calm and professional way
- If unable to resolve the complication myself, I resorted to escalating to a management member so I may learn from the experience in the future.
- Provided exceptional service to a high volume of daily customers
- Trained new employees to perform duties.
- Displayed enthusiasm and knowledge about the restaurant's menu and products
Sales Associate
Baskin Robbins
05.2020 - 11.2020
- Answered general phone calls with a positive attitude
- Took cake takeout orders and was aware of how to use Uber Eats, Skip the Dishes, and Door Dash
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Hostess
Buffalo Wild Wings
10.2018 - 07.2020
- Welcomed and seated guests
- Cleaned and prepared tables for costomers
- Answered general phone calls
- Maintained the overall presentation of the facility
- Took takeout orders over the phone and in person
- Was aware of how to use Uber Eats, Skip the Dishes, and Door Dash
Hostess
Mandarin Buffet
06.2018 - 08.2018
- Welcomed and seated guests to their table
- Maintained the overall presentation of the facility
- Answered general phone calls and took takeout orders over the phone and in person
Education
Bachelor of Arts - Social Sciences And Humanities
University of Toronto
true04.2024
Skills
- Strong organizational and time-management skills
- Easy to comprehend and pick up new tasks
- Hard worker who overcomes challenges in ethical ways
- Excellent written and verbal communication skills
- Ability to work professionally and collaborate with other team members
- Leadership experience – motivating and inspiring team members
- Capable of working under pressure
- Event planning experience
- Proficient in using Adobe Photoshop
- Microsoft Office skills
- Desktop QuickBooks experience
- Experience in Adobe Premiere Pro
- Background in Media Arts and Media Management
- Competent in preparation of slide presentations, internet and website design
- Ability to navigate and create promotional materials on Canva
Volunteer Work
Heart and Stroke Foundation - Breast Cancer Society - Japanese Tsunami Relief Fundraiser - Lymphoma Fundraiser for the Princess Margaret Hospital (2 Years) - St. Vincent Soup Kitchen - Christmas Food Drive - Harmony Center Summer Camp Counsellor - Forest Brook Church Summer Camp Counsellor - St. Paul’s On-the-Hill Food Bank - Alzheimer’s Society
Accomplishments
Smart Serve Certification - Obtained St John’s Ambulance First Aid CPR/Babysitting Certified - Selected Candance Soloist at Candance Dance Competition - Won 2013 Kubota Cup World Champion for Karate - Earned black belt at the age of 16
References
WALTER ALONSO, Financial Advisor, Investors Group (416) 707-6353 - walter.alonso@ig.ca
JENNIFER CHAN, Accountant, Jennifer Chan Accounting Services (416) 830-6735 - jmschan@hotmail.com
Timeline
Assistant to Division Manager
IG Wealth Management
05.2021 - 08.2021
Server/Bartender
Boston Pizza
03.2021 - 03.2022
Sales Associate
Baskin Robbins
05.2020 - 11.2020
Hostess
Buffalo Wild Wings
10.2018 - 07.2020
Hostess
Mandarin Buffet
06.2018 - 08.2018
Administrative Assistant
The Harmony Martial Arts Center
01.2018 - Current
Bachelor of Arts - Social Sciences And Humanities
University of Toronto
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