Carla Antoine-Lowe
Supply Chain Manager
Mississauga,ON
Summary
Operations, Supply Chain and International Logistics professional with 20+ years of experience in supply chain management, logistics, fulfillment management as well as global distribution. Received a recognition award from IBM for successfully completing a 14 month project "Changing the workstations in Shoppers Drug Mart & Bank of Montreal across Canada". Reduced air freight shipments from 85% to less than 5% as a Supply Chain & Logistics Manager at SCI, the international division of one of Canada's largest coffee retailers. Successfully managed over 10 varying logistics operations for 4 different companies, including Ralph Lauren. As International Supply Chain Manager at Second Cup International, I implemented payment incentive program to improve the company's cash flow and inventory planning. As well as this, I led the forecasting, ordering and shipping arrangements for 30+ international franchises supply chain teams. Experienced in ecommerce fulfilment, B2B and B2C, international commerce including Letters of Credit. Excellent at establishing and growing team and customer relationships. Warehouse process improvements and setup based on Lean/Six Sigma procedures.
Overview
25
25
years of professional experience
Work History
FULFILLMENT /RETURNS OPERATIONS MANAGER
LogXGroup
07.2021 - 09.2022
- Leads 25+ employees on fulfillment operations, delivery system management, supply chain analysis as well as national delivery procedures.
NATIONAL 3PL OPERATIONS MANAGER- CANADA
Ralph Lauren
09.2018 - 07.2021
- Managed and regulated end-to-end distribution procedures including setting up safety protocols & loss prevention procedure for the 3PL chain.
INTERNATIONAL SUPPLY CHAIN & LOGISTICS MANAGER
Second Cup International
10.2012 - 08.2018
- Managed and regulated internal and external transport and shipping procedures, analyzed customer service logistics, reviewed customer orders and registered orders data into a database, increasing the business performance by +80%.
LOGISTICS SUPERVISOR
DuPont
08.1997 - 09.2012
- Managed end-to-end logistic processes including booking orders, LTL, FTL, LCL and FCL road, air and ocean transport arrangements, product line analysis, shipping analysis, global shipping logistics and option analysis.
Skills
- SAP-ERP-WMS-HANA 3PL systems-Google Suite-Microsoft Suite, Slack
- Leadership-problem solving-self-starter-results & detail oriented
- Microsoft Office
- Customer Relations
- Remote Office Availability
- Analytical Thinking
- Decision-Making
- Excellent Communication
- Flexible and Adaptable
- Critical Thinking
- Basic Math
- Good Telephone Etiquette
- Verbal Communication
- Conflict Resolution
- Project Planning
- Research
- Troubleshooting
- MS Office
- Relationship Building
Languages
English
Full Professional
Continuing Education
- SCMP Designation, 2024
- PMP, 2023
- CMA / 4th level completion
Timeline
FULFILLMENT /RETURNS OPERATIONS MANAGER
LogXGroup
07.2021 - 09.2022
NATIONAL 3PL OPERATIONS MANAGER- CANADA
Ralph Lauren
09.2018 - 07.2021
INTERNATIONAL SUPPLY CHAIN & LOGISTICS MANAGER
Second Cup International
10.2012 - 08.2018
LOGISTICS SUPERVISOR
DuPont
08.1997 - 09.2012
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