Carla Ann Fishinghawk
Escondido
Summary
Motivated Intake Coordinator with practical skills in client support. Dedicated to providing efficient and effective intake services for seamless operations and positive client experiences. Committed to maintaining high professionalism and attention to detail. Passionate about making a meaningful impact within the organization and helping clients navigate their needs effectively.
Overview
34
34
years of professional experience
Work History
Medical Laboratory Assistant
Rady Children’s Hospital
11.2020 - 02.2025
- Processed and prepared specimens for diagnostic testing, ensuring adherence to safety and quality standards.
- Mentored junior laboratory assistants on best practices for specimen handling and lab protocols.
- Collaborated with medical staff to streamline specimen collection procedures, enhancing efficiency across departments.
- Conducted routine laboratory tests, maintaining accuracy and precision in results reporting.
- Fostered a positive work environment by maintaining open lines of communication and promoting teamwork among laboratory staff.
Intake Coordinator
Inner Tribal Treatment
10.2023 - 01.2025
- Create and maintain all client documentation to include; intakes, assessments, all related forms and statistics, treatment plans, all counseling and case management services up to and including program discharge.
- Develop Individual treatment plans and monitor program progress and compliance.
- Meet with all clients on a weekly basis or as needed.
- Provide direct alcohol and drug counseling, education services to clients with substance use disorders and dual diagnosis problems.
- Facilitate alcohol and drug groups.
- Provide individual, couple, and/or family counseling.
- Administer urinalysis testing on clients.
- Maintain accurate records in compliance with Title 22 and Drug Medi-Cal.
- Provides ongoing client meetings and follow-up through to program completion, including one on one meetings, phone calls.
- I reported directly to the Clinical Director who assigned duties such as utilization reviews, client chart audits, set up clients for Medi-Cal and CalFresh with HIC social worker along with other assigned tasks as they came up.
Drug and Alcohol Counselor
Genesis Recovery Inc.
08.2022 - 02.2023
- Create and maintain all client documentation to include; intakes, assessments, all related forms and statistics, treatment plans, all counseling and case management services up to and including program discharge.
- Develop Individual treatment plans and monitor program progress and compliance.
- Meet with all clients on a bi-weekly basis or as needed.
- Provide direct alcohol and drug counseling, education services to clients with substance use disorders and dual diagnosis problems.
- Facilitate alcohol and drug groups.
- Provide individual, couple, and/or family counseling.
- Administer urinalysis testing on clients in compliance with Title 22 and Drug Medi-Cal.
- Provides ongoing client meetings and follow-up through to program completion, including one on one meetings, phone calls and home visits (when deemed necessary by Program Manager).
Laboratory Assistant
Rancho Springs Medical Center
05.2014 - 11.2020
- Lead phlebotomist in a hospital setting, all ages, specimen processing, patient registration, employee schedules, annual evaluations for phlebotomist's, prepare for inspections, create policy and procedures, ordering laboratory supplies, monthly stock count, assist physician with procedures when needed.
- Verified level of supplies and requested new inventory to meet service levels.
- Kept all areas clean, organized and in line with company professional standards.
- Trained new team members in policy and procedures, specimen processing, and ways to exceed performance expectations.
- Contributed many successful ideas to improve turnaround time, as well as keeping up with high quality work.
- Updated office files daily and kept records organized.
- Troubleshoot problems and developed successful solutions.
Phlebotomist
Fallbrook Hospital
01.2013 - 12.2015
Phlebotomist
Tri City Medical Center
01.2005 - 01.2007
Phlebotomist
Quest Diagnostics
01.2000 - 01.2007
Phlebotomist
Palomar Medical Center
01.1991 - 01.1997
- Collected blood samples per written specifications and established protocols.
- Completed accurate labels, paperwork, and system records updates with patients' sample information and personal details.
- Performed standardized tests such as blood alcohol levels, glucose screenings and trough drug levels.
- Protected team members and patients with proper aseptic, biohazard and disposal techniques.
- Verified matching tube, patient and test information, carefully checking all details at each stage.
- Secured information by following HIPAA requirements.
Education
Drug & Alcohol Counselor -
HealthStaff Training Institute
Temecula, CAMedical Assistant - undefined
Escondido High School Adult School
Escondido, CAundefined
Maric College of Medical Careers
San Marcos, CASkills
- Bilingual, English/Spanish
- 12 core functions
- Tactful decision making
- Time management
- Professional mannerism
- Able to establish trust with client
- Able to set healthy boundaries
- Attentive listener
- Computer literate
- Adaptable to change
- Patient confidentiality
Timeline
Intake Coordinator
Inner Tribal Treatment
10.2023 - 01.2025
Drug and Alcohol Counselor
Genesis Recovery Inc.
08.2022 - 02.2023
Medical Laboratory Assistant
Rady Children’s Hospital
11.2020 - 02.2025
Laboratory Assistant
Rancho Springs Medical Center
05.2014 - 11.2020
Phlebotomist
Fallbrook Hospital
01.2013 - 12.2015
Phlebotomist
Tri City Medical Center
01.2005 - 01.2007
Phlebotomist
Quest Diagnostics
01.2000 - 01.2007
Phlebotomist
Palomar Medical Center
01.1991 - 01.1997
Medical Assistant - undefined
Escondido High School Adult School
undefined
Maric College of Medical Careers
Drug & Alcohol Counselor -
HealthStaff Training Institute
Similar Profiles
Berenice LuceroBerenice Lucero
Manager, Business Development at Rady Children’s Hospital-San DiegoManager, Business Development at Rady Children’s Hospital-San Diego
Lynda PearsonLynda Pearson
REGISTERED NURSE at Rady Children’s HospitalREGISTERED NURSE at Rady Children’s Hospital
Lucia N. BravoLucia N. Bravo
Bilingual Forensic Interviewer at Rady Children’s HospitalBilingual Forensic Interviewer at Rady Children’s Hospital
AYSHA QADIRAYSHA QADIR
Purchasing Coordinator at Outdoor ElementsPurchasing Coordinator at Outdoor Elements
Mark BetscherMark Betscher
Manufacturer at Rad Tech SolutionsManufacturer at Rad Tech Solutions