Summary
Overview
Work History
Education
Skills
Timeline
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Carl Johnson

Fairfield

Summary

Accomplished professional with a proven track record in customer service and safe driving practices, as demonstrated during my tenure with Uber. Skilled in GPS and route planning, I excel in timely and efficient delivery of goods and personal care, enhancing company reputation and client satisfaction. My adeptness in problem-solving and commitment to punctuality reflect my ability to meet and exceed employer expectations.

Overview

13
13
years of professional experience

Work History

Driver

Uber
05.2017 - 11.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.

Caregiver

IHSS In Home Support Services
01.2009 - 10.2021
  • Tailored care plans to address unique client requirements.
  • Delivered engaging companionship through meaningful interactions.
  • Created engaging activities that stimulated mental and physical wellness of clients.
  • Delivered personal care services, promoting dignity and respect for individuals.
  • Coordinated transportation and errands to support client independence and mobility.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Facilitated meaningful conversations, social interactions, and activities during personal care assistance.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided companionship and emotional support by engaging in meaningful conversations and activities.

Education

No - Physical Education

San Diego City College
San Diego, CA

Diploma -

Hoover High School
San Diego, CA
06.1990

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • City and non-city driving
  • Punctual and reliable
  • GPS and route planning
  • Loading and unloading

Timeline

Driver

Uber
05.2017 - 11.2021

Caregiver

IHSS In Home Support Services
01.2009 - 10.2021

No - Physical Education

San Diego City College

Diploma -

Hoover High School

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Carl Johnson