Carl-Henry Auguste
Medical Administrative Assistant
Montreal,QC
Summary
Experienced professional in medical office environments with a demonstrated expertise in managing patient records, scheduling appointments, and optimizing office efficiency. Known for fostering teamwork and delivering tangible results, adept at adapting to evolving demands. Proficient in medical terminology, electronic health records, and patient interactions. Recognized for dependable and adaptable nature.
Overview
4
4
years of professional experience
6062
6062
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Medical Administrative Assistant
Boston Medical Center
10.2023 - 06.2025
- Managed patient schedules and appointments efficiently.
- Coordinated communication between medical staff and patients.
- Processed medical records with confidentiality and accuracy.
- Assisted in insurance verification and claim submission processes.
- Assisted in billing activities by submitting claims electronically, mailing paper claims to payers and following up on unpaid or denied claims.
- Registered new patients into practice management software program accurately entering demographic information.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Positioned patients properly during examination or treatment for comfort and safety.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared examination rooms and ensured cleanliness and safety standards.
- Assisted healthcare providers with patient examinations and procedures.
- Educated patients on treatment plans and follow-up care instructions.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Administrative Assistant
Blue Hills Adult Education / Part-time Job
06.2023 - 06.2025
- Answered a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors, as well as students.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Mental Health Assistant
Judge Rotenberg Educational Center
06.2023 - 09.2023
- Assisted in daily living activities to promote independence and personal growth.
- Maintained accurate documentation of student progress and incidents.
- Monitored student interactions to ensure a safe and respectful environment.
- Provided crisis intervention support during challenging situations for students.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Accompanied patients to medical and counseling appointments.
- Participated in professional development workshops to stay current with mental health practices.
Medical Intern
Université Notre-Dame d'Haiti / Hôpital Sainte Thérèse de Hinche
09.2021 - 09.2022
- Assisted in patient assessments and gathered medical histories.
- Participated in daily rounds to discuss patient care with healthcare teams.
- Communicated effectively with patients and families regarding treatment options.
- Monitored vital signs such as heart rate, temperature, respiration rate.
- Evaluated patient's response to treatments based on observations and assessments.
- Observed basic critical care management in sepsis, cardiac and respiratory failure, sedation practices and hemodynamic monitoring.
- Ordered and interpreted results of laboratory tests and radiographs.
- Referred patients to medical specialists, social services or other necessary resources.
- Assisted nursing staff in prepping patients for examinations or procedures.
- Collaborated with doctors to develop treatment plans for patients.
- Educated patients on medication usage and health management strategies.
Education
Certificate - Health Systems Medical Assistant Certificate
University of Massachusetts
M.D. - Medicine
Université Notre Dame D'Haiti
High School Diploma -
Collège Canado-Haitien
Skills
Efficient communication
Multitasking and organization
Team collaboration
Medical terminology knowledge
Medical coding & billing
Document management
Appointment scheduling
HIPAA compliance
Computer skills
References
References available upon request.
Certification
Strategic Planning and Organizational Development
Timeline
Medical Administrative Assistant
Boston Medical Center
10.2023 - 06.2025
Administrative Assistant
Blue Hills Adult Education / Part-time Job
06.2023 - 06.2025
Mental Health Assistant
Judge Rotenberg Educational Center
06.2023 - 09.2023
Medical Intern
Université Notre-Dame d'Haiti / Hôpital Sainte Thérèse de Hinche
09.2021 - 09.2022
Strategic Planning and Organizational Development
08-2019
Certificate - Health Systems Medical Assistant Certificate
University of Massachusetts
M.D. - Medicine
Université Notre Dame D'Haiti
High School Diploma -
Collège Canado-Haitien