Carl Heine
San Jacinto
Summary
Dedicated crew member with strong customer service and safety skills. Experienced in ensuring passenger safety and enhancing guest experiences in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Crew Member (Hot Air Balloons)
Magical Adventure Balloon Rides
05.2025 - Current
- Assisted in pre-flight preparations, ensuring equipment readiness and passenger safety.
- Provided excellent customer service, addressing inquiries and enhancing guest experiences during rides.
- Supported loading and unloading of passengers, ensuring smooth transitions before and after flights.
- Collaborated with team members to complete flights.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Crew Member (Volunteer)
Reach For The Stars Hot Air Balloon Foundation
05.2025 - Current
- Assisted in balloon setup and inflation, as well as deflation and pack up, ensuring safety protocols were followed throughout.
- Trained new crew members on operational procedures and safety standards effectively.
- Demonstrated strong multitasking abilities, handling multiple tasks simultaneously without compromising quality or efficiency.
- Assisted with the loading and deloading of passengers from hot air balloon (Most being disabled or elderly).
Education
No Degree - Biology
Mount San Jacinto Community College
San Jacinto, CA12.2028
High School Diploma -
Renaissance Valley Academy
San Jacinto, CA05.2025
Skills
- Valid Driver's license
- Complex Problem-solving
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Flexible schedule
- Initiative and Self-motivation
- Heavy lifting
- Learning agility
Timeline
Crew Member (Hot Air Balloons)
Magical Adventure Balloon Rides
05.2025 - Current
Crew Member (Volunteer)
Reach For The Stars Hot Air Balloon Foundation
05.2025 - Current
No Degree - Biology
Mount San Jacinto Community College
High School Diploma -
Renaissance Valley Academy