Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carl De Guzman

Red Deer,CA

Summary

Dynamic professional with a proven track record at Loblaw Company, enhancing customer satisfaction and improving response times. Excelled in cash management and operations support, demonstrating exceptional multitasking and communication abilities. Achieved significant improvements in work environments by prioritizing safety and quality management.

Overview

4
4
years of professional experience

Work History

Clerk

Loblaw Company
10.2023 - Current
  • Report to Bakery Manager.
  • Maintained, arranged and packed bread and cookies.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Improved response times to customer inquiries.

General Laborer

Olymel Inc.
07.2023 - 08.2023
  • Assisted team members with tasks that require group effort.
  • Performed general housekeeping and cleaning tasks.
  • Performed quality checks on products and materials to identify any defects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Increased productivity with effective communication and collaboration among team members.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Notified supervisors of defective equipment or material.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Completed tasks efficiently for timely project completion within set deadlines.

Cashier

Mac Donald
09.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Science - Business Administration

Red Deer Polytechnic
Red Deer
06.2027

Skills

  • File Maintenance
  • Document Management
  • Database entry
  • Cash Handling
  • Operations Support
  • Quality Management
  • Filing systems
  • Billing and coding
  • Cash Management

Languages

English
Professional Working

Timeline

Clerk

Loblaw Company
10.2023 - Current

General Laborer

Olymel Inc.
07.2023 - 08.2023

Cashier

Mac Donald
09.2020 - 02.2021

Bachelor of Science - Business Administration

Red Deer Polytechnic

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Carl De Guzman