Carl Dantes
Fairfield
Summary
Dynamic professional with a proven track record at BMW of Fairfield, specializing in client relationship management and product demonstrations. Excelled in creating comprehensive financial plans and enhancing customer satisfaction through exceptional interpersonal skills. Demonstrated leadership by training junior team members, significantly improving team performance.
Overview
4
4
years of professional experience
Work History
Client Advisor
BMW of Fairfield
11.2023 - 06.2024
- Sought out appropriate management in more complex financial matters.
- Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Completed outbound phone calls to follow up with customers on messages or questions, after sales and to encourage repeat business.
Product Specialist (Genius)
BMW of Fairfield
05.2023 - 11.2023
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of BMW Automotive product line.
- Assisted with demonstrations for every BMW Models to showcase functionality.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Trained and provided coaching to three junior team members.
Sales Representative
Solano Custom Designs
08.2020 - 05.2023
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed, maintained and utilized diverse client base.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to team objectives in fast-paced environment.
Education
Associate of Applied Science - Water Treatment Operation
Solano Community College
Fairfield, CA12-2025
High School Diploma -
Mt. Eden High School
Hayward, CA06-2019
Skills
- Client relationship management
- Performance improvement
- Client interaction
- Outstanding interpersonal skills
- Requirements gathering
- Product demonstrations
- Excellent positive attitude
- Verbal and written communication
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Client Advisor
BMW of Fairfield
11.2023 - 06.2024
Product Specialist (Genius)
BMW of Fairfield
05.2023 - 11.2023
Sales Representative
Solano Custom Designs
08.2020 - 05.2023
Associate of Applied Science - Water Treatment Operation
Solano Community College
High School Diploma -
Mt. Eden High School
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