Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Carl Cihak

Blythe

Summary

Dynamic Operations Supervisor with proven expertise at Palo Verde Irrigation District, excelling in performance monitoring and staff supervision. Skilled in heavy equipment operation and safety oversight, I enhanced team productivity through effective training and quality control, achieving increased customer satisfaction rates. Committed to operational excellence and continuous improvement.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Palo Verde Irrigation District
11.2013 - Current
  • Assisted in monitoring daily operations to ensure compliance with safety and quality standards.
  • Supported team coordination by scheduling shifts and managing workflow assignments.
  • Learned operational procedures through hands-on training and mentorship from senior supervisors.
  • Contributed to inventory management by tracking supplies and reporting discrepancies promptly.
  • Maintained cleanliness and organization of work areas to enhance operational efficiency.
  • Participated in team meetings to discuss process improvements and operational challenges.
  • Adapted quickly to new tools and procedures, demonstrating a commitment to continuous learning.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Operated and preformed basic maintenance on heavy equipment like CAT 420 & 450 Backhoe, CAT 330 Excavator, John Deere 350 Excavator, CAT D6 Dozer, John Deere 850 Dozer, CAT 950 Front End Loader, CAT 120 Grader, Dump Truck, Water Truck, Moving equipment with low boy trailer, 40 Ton lattice boom mobile crane

Customer Service Representative

U-hual
12.2011 - 06.2013
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Trained new team members on company policies and customer service protocols, enhancing team performance.
  • Responded to customer requests for products, services, and company information.
  • Sought ways to improve processes and services provided.
  • Checked in equipment
  • Checked out equipment
  • Installed hitches on vechicles

Casher

Mike's Quik Check
07.2010 - 09.2011
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Maintained clean and organized checkout areas to enhance customer experience and operational efficiency.
  • Assisted customers with product inquiries, providing knowledgeable support to improve satisfaction and loyalty.
  • Collaborated with team members to streamline checkout procedures, reducing wait times for customers.

Cement Truck Driver

Colorado River Sand & Rock
09.2008 - 07.2010
  • Operated cement truck to deliver materials on schedule while adhering to safety regulations.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with industry standards.
  • Collaborated with construction teams to coordinate material delivery and optimize workflow efficiency.
  • Managed loading and unloading of cement, ensuring precise measurements and minimal waste.

Cement Mixer Driver

Crawford And Associates
09.2007 - 09.2008
  • Operated cement mixer to deliver consistent concrete quality on job sites.
  • Ensured compliance with safety regulations during material transport and mixing processes.
  • Collaborated with construction teams to coordinate material delivery schedules effectively.
  • Conducted routine maintenance checks on machinery, improving operational efficiency and reducing downtime.

Truck Driver

Stevens Transport
11.2006 - 09.2007
  • Operated and maintained truck to ensure safe delivery of goods.
  • Navigated routes efficiently, optimizing travel time while adhering to safety regulations.
  • Conducted pre-trip inspections to ensure vehicle compliance with safety standards.
  • Managed loading and unloading processes, ensuring secure transport of cargo.
  • Documented delivery details accurately in logs for compliance and tracking purposes.
  • Communicated effectively with dispatchers regarding route changes and delivery updates.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.

Education

No Degree - Mechanics

Motorcycle Mechanic Institute
Phoenix, AZ
06-2004

High School Diploma -

Twin Palms High
Blythe, CA
06-1999

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Safety oversight
  • Customer relations
  • Heavy equipment operation
  • Worksite safety
  • Equipment inspections
  • Class A License
  • Equipment operations
  • Loader operation
  • Backhoe operation
  • Grading expertise
  • Bulldozer operation
  • Crane operation

Certification

NCCCO Crane Cert. #160212310R

Interests

Wood working

Learning new things

Making knifes

Riding Motorcycles

Timeline

Operations Supervisor

Palo Verde Irrigation District
11.2013 - Current

Customer Service Representative

U-hual
12.2011 - 06.2013

Casher

Mike's Quik Check
07.2010 - 09.2011

Cement Truck Driver

Colorado River Sand & Rock
09.2008 - 07.2010

Cement Mixer Driver

Crawford And Associates
09.2007 - 09.2008

Truck Driver

Stevens Transport
11.2006 - 09.2007

No Degree - Mechanics

Motorcycle Mechanic Institute

High School Diploma -

Twin Palms High

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Carl Cihak