Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in working independently and rapidly acquiring new skills with meticulous attention to detail.
Overview
9
9
years of professional experience
Work History
Business Analyst (Software QA Analyst)
Integrated Payor Solutions
San Francisco, CA - Remote Work
04.2025 - Current
Author test scenarios, test cases, and test scripts.
Execute functional and regression test plans/cases for web releases; log and track defects in Jira and perform re-tests with documented outcomes.
Support user acceptance testing (UAT) and verify acceptance criteria for release readiness.
Provide Level-1 ticket triage: assess incoming client requests, resolve
straightforward issues, and route complex issues to the appropriate team.
Prepare test evidence and reports; collaborate with developers and product stakeholders to address findings and finalize releases.
Teaching Assistant
University of Waterloo
Waterloo, ON
03.2022 - 08.2023
Created assignments and provided solutions to enhance student understanding
Facilitated tutorials to support student learning and engagement
Selected course materials tailored to meet student needs
Managed grading and supervised examinations for students
Research Assistant
University of Waterloo
Waterloo, ON
09.2021 - 08.2023
Developing MATLAB and Python software to advance the extraction of biaxially tested soft tissues' properties
Tested software on data from previously analyzed aortic tissues to validate functionality
Prepared and conducted planar biaxial testing on frozen human back skin samples to assess biomechanical properties
Applied data extraction software to analyze data from newly tested human skin samples, enhancing understanding of tissue mechanics
Intern (Project Assistant)
Phoenix Machinery - Indevco Group
Jbeil, Kesserwan-Jbeil Governate, Lebanon
01.2021 - 05.2021
Converted a diesel Honda tricycle to electric power, improving vehicle sustainability and efficiency.
Collaborated with a team of three engineering students to design and implement the electric conversion.
Selected and integrated components to ensure mechanical compatibility, optimal performance, and reliable operation.
Enhanced practical understanding of electric drivetrains and sustainable vehicle design.
Intern (Research And Design)
Applied Nonlinear Dynamics Laboratory - University of Waterloo
Waterloo, ON
06.2020 - 09.2020
Conducted research and analysis to improve the design of magnetic pendulums, including solving motion equations in MATLAB.
Performed finite element analysis (FEA) of multiple design iterations using ANSYS to evaluate structural performance.
Optimized pendulum fixation to support structures, including assessing bearing types and keyway options for enhanced stability.
Implemented design improvements to the support frame, ensuring system reliability and optimal operational performance.
Academic Project
Saint Joseph University of Beirut
Mansourieh, Mount Lebanon Governate, Lebanon
02.2020 - 06.2020
Conducted market research on motorized torsion benches and analyzed advanced features to inform custom design.
Designed and built a motorized torsion bench with one end of the rod fixed to a support and the other attached to an electric motor.
Applied controlled torque via the motor and measured resulting torsion angles using a gyroscope for precise evaluation.
Developed a reliable experimental setup for testing rod torsion under varying torque conditions.
Academic Project
Saint Joseph University of Beirut
Mansourieh, Mount Lebanon Governate, Lebanon
09.2019 - 01.2020
Designed and implemented a radar system to detect vehicle speed and provide speed limit warnings.
Programmed a microcontroller using Assembly language in MPLAB to process radar signals and compute vehicle velocity.
Developed real-time display functionality to show vehicle speed and alert drivers when speed limits are exceeded.
Optimized signal acquisition and processing for accurate and responsive speed detection.
Academic Project
Saint Joseph University of Beirut
Mansourieh, Mount Lebanon Governate, Lebanon
02.2019 - 06.2019
Designed and implemented a digital thermometer system using an Analog-to-Digital conversion approach for temperature measurement.
Overcame hardware constraints by substituting a limited Analog-to-Digital Converter (ADC) with a Voltage-to-Frequency Converter (VFC) solution.
Developed a signal processing method to convert temperature sensor voltage output into frequency for accurate measurement.
Integrated frequency-based readings with a microcontroller to compute and display real-time temperature data on an LCD.
Improved system reliability and adaptability by leveraging alternative signal conversion techniques under component limitations.
Assistant Manager
El Ghawi Library
Wadi Chahrour, Mount Lebanon Governate, Lebanon
07.2017 - 08.2017
Selecting, developing, cataloguing and classifying library resources
Performed data entry to maintain records.
Education
Master of Applied Science - Systems Design Engineering