Carissa K. Dykes
Ventura,CA
Summary
Hardworking and passionate psychology graduate with an eagerness to make a positive impact in the lives of others. Diverse experience in the work force promoting great social skills, strong work ethic, and the ability to work in high-stress situations.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Jackson House
12.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facilitated groups that encouraged the overall importance of the mental and physical well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing extreme emotional distress or exhibiting self-injurious behaviors.
- Developed and maintained positive relationships with clients to create a safe and supportive environment for individuals overcoming mental health and substance use disorders.
Filing Clerk
David Lehr Law PC
02.2023 - Current
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential and confidential documents.
- Prepared new physical and electronic files as new clients signed up for our legal services.
- Supported team members by providing any necessary assistance with projects assigned by the attorney or office manager.
- Scanned and saved new documents that were received by the courts or other official agencies.
Restaurant Server and Take-Out Specialist
Moons Thai Cuisine
04.2023 - 09.2023
- Communicated with all restaurant staff in different areas to help provide the guests with a positive dining experience.
- Provided friendly and efficient service to customers, handled challenging situations with ease.
- Understood the fast-pace environment and the need to multi-task to keep business running smoothly.
- Established rapport with regular customers, fostering loyalty through exceptional service.
Floor Leader
The Buckle
10.2021 - 12.2022
- Engaged with customers on a more personal level to better understand their needs regarding product and what they were looking for.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
- Upheld proper visual merchandising standards on retail floor and windows.
- Delegated tasks to employees to enhance productivity and workflow.
Nanny
Jenna And Erik Olsen & Candice And Brandon Gerrits
08.2018 - 12.2022
- Built lasting, professional connections with theirs families and their children by encouraging open communication and being a positive role model.
- Created positive environments to encourage child social, intellectual and emotional growth.
- Entrusted by the parents to make decisions in the best interest of their children.
- Assisted with light housekeeping duties as well as running errands.
Sales Associate
Uptown Liquors
05.2020 - 11.2020
- Greeted customers with an upbeat attitude as they entered the store.
- Managed day to day operations including inventory control which included communicating with representatives for different brands.
- Understood and navigated the point of sales system for accurate cash intake.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Physical Therapy Aide Intern
Ventura Orthopedics
06.2019 - 08.2019
- Shadowed and provided any needed assistance to the physical therapist.
- Sanitized the work area and readjusted the equipment after treatments.
Hostess
Black Angus Steak House
03.2018 - 08.2019
- Communicated with all of the restaurant staff in different areas to help provide guests with a positive dining experience.
- Greeted guests with a positive attitude and did my best to ensure speedy seating.
- Possessed knowledge in order to answer customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Bachelor of Science - Psychology
Colorado State University
Fort Collins, CO12.2022
High School Diploma -
Saint Bonaventure High School
Ventura, CA06.2018
Skills
- Self-Motivated
- Customer Service Skills
- Time Management
- Multi-tasker
- Reliable & Punctual
- Trustworthy & Loyal
- Teachable
- Organized
- Caring
- Crisis Intervention
- Multicultural Competence
- Self-Care Promotion
Philanthropic Efforts
Read > Lead > Achieve & Champions Are Readers (C.A.R.)
- Pi Beta Phi's Philanthropy
- Helped make in impact to reduce illiteracy among the local youth in our community
- Raised money and awareness to our community regarding youth illiteracy locally and nation-wide
- Met with pre-kindergarten to third graders to provide a positive reading and academic experience to encourage them in their future academic endeavors
Timeline
Mental Health Technician
Jackson House
12.2023 - Current
Restaurant Server and Take-Out Specialist
Moons Thai Cuisine
04.2023 - 09.2023
Filing Clerk
David Lehr Law PC
02.2023 - Current
Floor Leader
The Buckle
10.2021 - 12.2022
Sales Associate
Uptown Liquors
05.2020 - 11.2020
Physical Therapy Aide Intern
Ventura Orthopedics
06.2019 - 08.2019
Nanny
Jenna And Erik Olsen & Candice And Brandon Gerrits
08.2018 - 12.2022
Hostess
Black Angus Steak House
03.2018 - 08.2019
Bachelor of Science - Psychology
Colorado State University
High School Diploma -
Saint Bonaventure High School
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