Carissa Vega
Moreno Valley
Summary
Dedicated professional with a background in customer service and administrative functions, seeking to leverage skills in call management, document preparation, and inventory oversight. Achievements include streamlining mail distribution processes and enhancing customer interactions through effective communication. Committed to fostering team collaboration while maintaining high standards of attention to detail in all tasks. Aiming to contribute expertise in a dynamic role that values operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Receptionist
Elite process piping Inc
Moreno Valley
06.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments .
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Sales Associate
Icing By Claire's
Riverside
10.2018 - 02.2019
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
Sales Associate
Wet seal
Riverside
12.2015 - 03.2016
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Associate
Express Clothing
Las Vegas
11.2012 - 11.2014
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Desert Rose
Las Vegas, Nevada06-2010
Skills
- Call management
- Mail distribution
- Document preparation
- Customer service
- Inventory management
- Team collaboration
- Effective communication
- Attention to detail
- Telephone skills
- Cash handling
- Point of sale systems
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist
Elite process piping Inc
06.2024 - Current
Sales Associate
Icing By Claire's
10.2018 - 02.2019
Sales Associate
Wet seal
12.2015 - 03.2016
Sales Associate
Express Clothing
11.2012 - 11.2014
Desert Rose