Carisa Viennel Estrelles
Hemet
Summary
Physical Therapy Professional experienced in patient care and rehabilitation support. Delivered positive patient outcomes through collaborative treatment plan implementation and effective documentation practices. Office Manager with expertise in operations management and staff supervision, enhancing workflow and employee engagement through strong communication and teamwork.
Overview
4
4
years of professional experience
Work History
Office Manager
Lecita and Zhang LLC
Hemet, CA
04.2024 - 07.2026
- Managed daily office operations, ensuring efficiency and organization across all departments.
- Implemented scheduling procedures for meetings and events, enhancing team productivity.
- Coordinated office supply inventory, streamlining procurement processes to reduce costs.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Trained new staff on office protocols, fostering a collaborative work environment.
- Assisted in budget preparation and expense tracking, promoting financial accountability.
- Facilitated communication between departments, resolving interoffice conflicts effectively.
- Oversaw maintenance of office equipment, coordinating repairs to minimize downtime.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Enhanced communication within the office by implementing a centralized digital messaging platform.
- Resolved office disputes swiftly and equitably, maintaining a harmonious workplace.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Physical Therapist Technician
Perpetual Motion Physical Therapy
Hemet, CA
02.2022 - 04.2024
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Provided compassionate care to patients, fostering a supportive environment conducive to healing and recovery.
- Demonstrated flexibility in adapting to changing patient schedules or therapist assignments while maintaining quality service delivery.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Communicated pertinent results, progress, or challenges to target and restore mobility for patients.
- Assisted in training new staff members on clinic procedures, sharing knowledge acquired through experience as a Physical Therapist Technician.
- Aided and counseled patients adjusting to permanent physical disabilities.
- Prepared patients to meet with physical therapists.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Monitored patients' safety and response to exercise intensity to discuss with therapist or assistant.
- Inventoried supplies and ordered more for office and patient rooms.
- Executed interventions of modalities or exercises as directed by therapist or assistant.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Monitored patient progress and reported changes to physical therapist.
- Checked physical therapy supplies, assisting with ordering and restocking.
- Assisted physical therapists in daily patient care tasks to support rehabilitation efforts. with patient examinations using manual therapy techniques and therapeutic exercise instruction.
- Facilitated patient and family education and training on assistive device and adaptive equipment uses.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
- Educated patients and families on exercises and proper body mechanics.
- Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Educated patients on exercise techniques and proper equipment usage to enhance recovery.
Education
Bachelor of Science - Physical Therapy
University of Perpetual Help System Dalta - Las Pinas
Philippines08-2020
Skills
- Office management
- Office administration
- Organizational skills
- Administrative support
- Operations management
- Customer service
- Customer relations
- Appointment scheduling
- Inventory control
- Staff management
- Staff supervision
- Employee training
- Sanitation practices
- Project management
- Team coordination
- Process optimization
- Workflow efficiency
- Budget management
- Staff development
- Client onboarding
- Conflict resolution
- Posture improvement
- Sports medicine
- Effective communication
- Office assistance
- Office assistance
Languages
English
Professional Working
Timeline
Office Manager
Lecita and Zhang LLC
04.2024 - 07.2026
Physical Therapist Technician
Perpetual Motion Physical Therapy
02.2022 - 04.2024
Bachelor of Science - Physical Therapy
University of Perpetual Help System Dalta - Las Pinas