Carina Santos
Santa Monica
Summary
Experienced restaurant server with over 10 years of experience in the food service industry. Skilled in providing excellent customer service, multitasking and problem solving in a high volumed atmosphere.
Overview
17
17
years of professional experience
Work History
Server
La Scala Beverly Hills
10.2012 - Current
- Educated guests on menu items and wine pairing, enhancing their dining experience
- Multitasking while thriving in a fast-paced, high volume environment
- Upselling daily specials and cocktails
- Cultivated warm relationships with regular customers
Server
Porta Via
02.2017 - 12.2019
- Operated POS terminals to input guests orders and accept payments in a timely and efficient manner
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations
- Kept server areas clean and stocked to increase efficiency while working tables
Host
SmithHouse Tap and Grill
03.2012 - 04.2014
- Welcomed and seated guests while maintaining proper flow of the dining room
- Managed reservations and waitlists
- Answered guest inquires and resolved seating conflicts to boost satisfaction
Cashier
Dunkin Donuts & Baskin Robbins
06.2009 - 08.2012
- Taking orders and preparing beverages efficiently
- Assisted in drive-thru operations, ensuring quick and accurate service
Education
Cosmetology -
Ocean County Vocational Technical School
Toms River, NJ01-2012
Skills
- Strong work ethic
- Proficient in Aloha POS, Rezku, and OpenTable
- Suggestive selling
- Certified in food and alcohol handling
Timeline
Server
Porta Via
02.2017 - 12.2019
Server
La Scala Beverly Hills
10.2012 - Current
Host
SmithHouse Tap and Grill
03.2012 - 04.2014
Cashier
Dunkin Donuts & Baskin Robbins
06.2009 - 08.2012
Cosmetology -
Ocean County Vocational Technical School