Carina Carnassale Nogueira
Kelowna,Canada
Summary
Dependable and organized candidate adept at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to achieve team goals, I am a detail-oriented team player with strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Product Management Assistant
Peter’s Your Independent Grocer
09.2022 - Current
- Manage and update product listings and information in the SAP system, ensuring accurate and up-to-date inventory records
- Responsible for orienting and explaining products to the customers
- Develop and execute creative social media content strategies for Instagram and Facebook, promoting products, sales, and events
- Ensuring that the shelf's planograms are maintained, keeping the shelves organized and up to date with new products
- Facilitating regular communication with suppliers, engaging in bi-weekly discussions to ensure product availability and selection
- Responsible for providing instructions, training and, support to staff.
Seller
Bia Boro
05.2023 - 09.2023
- Assist customers in finding items that match their preferences and style, providing personalized recommendations and enhancing customer’s shopping experience
- Organize and maintain the store's merchandise, ensuring that items are neatly displayed and easily accessible for customers
- Tag new items arrivals by accurately verifying tag numbers and clothing references, ensuring proper inventory management, and pricing accuracy
- Collaborate effectively with team members to achieve sales targets and deliver exceptional customer service.
SAP Financial Services Analyst
IBM
06.2016 - 11.2021
- Client: Porto Seguro (Insurance Company)
- Resolution of technical incidents related to SAP Accounts Payable & Receivable
- Preparation of functional documentation, user guides, and test plans using Microsoft Word, Excel, and PowerPoint
- Development of test scenarios, execution and documentation of unit tests using Microsoft Excel and Microsoft Word
- Responsible for organizing and assigning incidents, requests, changes and problems among team members using SDM ticketing tool and ITIL Framework
- Responsible for technical support related to SAP System, Microsoft Excel, and Outlook for the entire team
- Supervise and coach junior team members
- Receiving and documenting Knowledge Transfer
- Responsible for developing and presenting new ideas and conceptualizing new approaches and solutions
- Monitoring and analyzing critical processes
- Participation in the On-call rotation for critical issues.
Education
Diploma in Communication, Culture And Journalism -
Okanagan College
Kelowna, BCDegree in System Analysis and Development Technology -
Mackenzie Presbyterian University
07.2019
Skills
- Financial Analysis
- Analytical Thinking
- Teamwork Abilities
- Customer Service
- ERP Systems Familiarity
- Time Management
- Task Prioritization
- Microsoft Word
- Attention to Detail
Timeline
Seller
Bia Boro
05.2023 - 09.2023
Product Management Assistant
Peter’s Your Independent Grocer
09.2022 - Current
SAP Financial Services Analyst
IBM
06.2016 - 11.2021
Diploma in Communication, Culture And Journalism -
Okanagan College
Degree in System Analysis and Development Technology -
Mackenzie Presbyterian University
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