Cari Thompson

Serve as an on-site expert on the Mental Health Services Delivery System (MHSDS) Program Guide, Joint Commission Standards and court order, laws, rules, standards and guidelines relevant to the Mental Health (MH) Program and Quality Management (QM). Lean Six Sigma Green Belt certified. Liaison between California Correctional Health Care Services (CCHCS) Headquarters (HQ) and institution staff. Facilitate problem solving workgroups at a variety of levels to remove barriers to appropriate health care. In collaboration with health program managers and other subject matter experts (SME) at all staff levels, implement an ongoing institution health care (HC) performance measurement system to aid management in identifying MH and HC priorities for quality and performance improvement, establishing performance goals and assessing progress towards achieving those goals. Routinely review MH and HC performance data from sources such as the HC Services Dashboard, On-Demand, local audits, surveys, and inspections to assess HC delivery system levels, evaluate the success of improvement initiative and provide guidance and leadership to Quality Improvement Team (QIT) members regarding effective data collection methods and techniques. Conduct ongoing data surveillance for completeness and accuracy; provide leadership in resolving data quality problems and provide recommendations to health care and custody executives. Provide policy review.

we problem solving Under the supervision of the Health Program Manager III, serve as an on-site expert on the MHSDS Program Guide, JC Standards and all court order, laws, rules, standards and guidelines relevant to the MH Program and QM. Lean Six Sigma Green Belt Certified. Liaison between CCHCS HQ and institution staff. Facilitate problem solving workgroups at a variety of levels to remove barriers to appropriate care. In collaboration with program managers and other SMEs at all staff levels, develop and implement an ongoing institution HC performance measurement system to aid management in identifying MH and HC priorities for quality and performance improvement, establishing performance goals assessing progress towards achieving those goal. Routinely review MH and HC performance data from sources such as the HC Services Dashboard, On-Demand, local audits, surveys, and inspections to assess HC delivery system performance. Conduct periodic audits of comprehensive assessment using specified indicators and review tools. Determine baseline performance levels, evaluate the success of improvement initiative and provide guidance to QIT members regarding effective data collection methods and techniques. Conduct ongoing data surveillance for completeness and accuracy; provide leadership in resolving data quality problems and provide recommendations to health care and custody executives. Provide policy review.

Advise managers, supervisors, and institution staff on issues relating to the Disability Placement Program (DPP), the Armstrong Remedial Plan, the Developmental Disability Program (DDP), the Clark Remedial Plan, the Americans with Disabilities Act (ADA), and Department policies and procedures. Interpret and apply laws, rules, regulations, court orders, and phonies and procedures to specific problems or situations. Research and analyze information, reports, data, and related documents and use analytical techniques to identify and solve problems. Lead, facilitate, conduct, document, report, and independently evaluate monthly internal audits across all health care disciplines to measure local compliance levels, identify training needs, and improve operations and accountability. Utilizing a the information collected, the DDP Allegations of Non-Compliance log is created monthly and submitted to CCHCS HQ. Lead different workgroups, manage expiring durable medical equipment (DME), DME delivery process, and assist in policy, and assist in policy and procedure workgroups. Provide training to multi-disciplinary groups in multiple departments within the institution. Any as a liaison with the custody ADA Coordinator.

Plan, organize and oversee the administration of health care services consistent with the Inmate Medical Services policy and procedures. Formulates and implement local operating procedures for health care operations in compliance with Federal and State regulations, as well as internal standards. Implement new health care services programs. Assess and analyze health care programs. Develop training programs based on needs identified from surveys, audits, or litigation requirements. Attend meeting and consult with the Chief Support Executive, institution staff, Associate Warden of Health Care, Regional Administrators (Institutions and Health Care Services Divisions), Mental Health Services, Dental Department, Custody, and Health Facilities Maintenance. Oversee the institutional health care services budget, evaluate budgetary needs, and exercise expenditure control. Attend all meetings, discussions, and forums on issues impacting health care services. Participate in the Quality Management Committee and subcommittee meetings. Directly supervise the daily operations at Folsom Women's Facility. Supervise staff, perform administrative duties for health care services, and participate in the recruiting, selecting, hiring, orientation, training, and evaluation of Health Care Services Support Staff.

Advise managers, supervisors, and institution staff on issues relating to the DPP, the Armstrong Remedial Plan, the DDP, the Clark Remedial Plan, the ADA, and Department policies and procedures. Interpret and apply laws, rules, regulations, court orders, and policies and procedures to specific problems or situations. Lead, facilitate, conduct, document, report, and independently evaluate monthly internal audits across all health care disciplines to measure local compliance levels, identify training needs, and improve operations and accountability. Utilizing the information collected, the DPP Allegations of Non-Compliance log is created monthly and submitted to CCHCS HQ. Lead different workgroups. Provide training to multi-disciplinary groups in multiple departments within the institution. Any as liaison with the custody ADA Coordinator.

Under the supervision of the Correctional Health Care Services Administrator I, advise managers, supervisors, and institution staff on issues relying to the DPP, the Clark Remedial Plan, the ADA, and Department policies and procedures. Interpret and apply lasts, rules, regulations, cute orders, and policies and procedures to specific problems or situations. Lead, facilitate, conduct, document, report, and independently evaluator monthly internal audits across all health care disciplines to measure local compliance levels, identify training needs, and improve operations and accountability. Utilizing the information collected, the DPP Allegations of Non-Compliance log is created monthly and submitted to CCHCS HQ. Lead different workgroups, manage expiring DME and DME delivery process, and assist in policy and procedure workgroups. Provide training to multi-disciplinary groups in multiple departments within the institution. Any as liaison with the custody ADA Coordinator.

Management, data entry, and manipulation of a complicated internet based tracking system. Prepare daily, weekly, and quarterly reports. Perform a variety of audits to maintain compliance with policies and procedures. Prepare, compile, and organize documentation for annual Coleman court monitors. Prepare reports for audits. Process documents their data entry and typing into final form. Participate in various quality improvement and management teams. Lead Office Technician, Super User and liaison of MHTS.Net. Distribute documents to appropriate locations throughout the institution. Fax, email, and direct contact with other offices, institutions, and agencies. Schedule appointments for clinicians. Process and edit clinicians' completed appointments daily through data entry. Knowledge and use of various programs, such as Access, Excel, and Microsoft Word. Attend training for new programs and provide training to other staff on the new programs.