Carene Hensley
La Quinta
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
2005
2005
years of post-secondary education
Work History
Routine Provider
Inland Respite
Palm Desert
01.2023 - 08.2025
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Fostered positive relationships with family members by providing regular updates on the well-being of their loved ones
- Catered to the clients needs such as filling up bottle with Milk and heating up pre-prepared dinners to feed to the client.
Assistant/Co-Owner/Operator
Handyman Hensley
La Quinta
09.2019 - 05.2025
- Managed daily operations and scheduling for handyman services.
- Resolved customer inquiries and concerns to ensure satisfaction with services.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Developed strategies for increasing customer loyalty and satisfaction.
- Maintained inventory of tools and materials for efficient job execution.
Preferred Provider
Inland Respite
Palm Desert
04.2021 - 09.2023
- Completed day-to-day duties accurately and efficiently
- Helped the parent with their child with disabilities (autism)
- Did light housekeeping, cleaning dishes and anything else the parent needed
- Came to watch the child when mom needed to go run errands or do something
Packaging Associate
CRU Cannibus
Cathedral City
03.2017 - 08.2019
- Operated packaging equipment to prepare products for distribution
- Determine supply needs and quality check cannabis for machine errors.
- Labeling, prepping and packaging finished orders for transfer.
- Ensuring all finished products being transferred are correct and compliant with CA regulations.
- Weighing out the cannabis to exact amount and labeling jars per CA compliance
Copy/Print Shop Associate
Staples
La Quinta
05.2015 - 02.2017
- Operated printing equipment for various projects and customer orders.
- Assisted customers with design choices and print specifications.
- Prepared printed materials for delivery and pickup.
- Used effective interpersonal and solution-oriented skills to maintain excellent customer service.
- Performed quality control checks to ensure accuracy of printed materials.
- Provided support services such as collating, folding, stapling, binding, laminating.
Customer Service Representative
FedEx Office
La Quinta
05.2011 - 04.2014
- Ensure customers get packages shipped to their destinations in a efficient and timely manor.
- Processed orders using point-of-sale systems efficiently and accurately.
- Educated customers on print services, enhancing understanding of offerings available.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Provided exceptional customer service to ensure customer satisfaction.
Education
John Jay Senior High School
Hopewell Junction, NYSome College (No Degree) - Psychology
College of The Desert
Palm Desert, CASkills
- Client engagement
- Compassionate support
- Attention to detail
- Multitasking Abilities
- First Aid/CPR
- Friendly, positive attitude
Timeline
Routine Provider
Inland Respite
01.2023 - 08.2025
Preferred Provider
Inland Respite
04.2021 - 09.2023
Assistant/Co-Owner/Operator
Handyman Hensley
09.2019 - 05.2025
Packaging Associate
CRU Cannibus
03.2017 - 08.2019
Copy/Print Shop Associate
Staples
05.2015 - 02.2017
Customer Service Representative
FedEx Office
05.2011 - 04.2014
John Jay Senior High School
Some College (No Degree) - Psychology
College of The Desert