Experienced duty manager proficient in solving diverse issues. Proficient in business needs and focused on improving customer relations, team productivity and service quality. Demonstrated track record of success.
Overview
20
20
years of professional experience
Work History
Manager on Duty
Motel 6
Twentynine Palms
09.2010 - Current
Managed daily operations and ensured smooth guest experiences at a national motel chain.
Supervised staff schedules and delegated tasks for optimal workflow and efficiency.
Assisted guests with check-in and checkout processes, providing excellent customer service.
Manager in Training
Domino’s Pizza
Twentynine Palms
03.2008 - 07.2010
Trained staff on customer service protocols and operational procedures.
Managed inventory levels and ensured product availability for peak hours.
Coordinated daily shift schedules to optimize labor efficiency and coverage.
Assistant Manager
Pizza Hut
Twentynine Palms
03.2007 - 03.2008
Supervised daily operations and ensured efficient service delivery.
Trained staff on food safety and customer service standards.
Managed inventory control and placed orders for supplies.
Manager in Training
Domino’s pizza
London
08.2005 - 02.2007
Trained staff on customer service protocols and operational procedures.
Managed inventory levels and ensured product availability for peak hours.
Coordinated daily shift schedules to optimize labor efficiency and coverage.
Housekeeper
Holiday Inn Express Hotel
London
08.2005 - 02.2007
Cleaned guest rooms to maintain high standards of cleanliness and comfort.
Restocked supplies in bathrooms and kitchens for guest convenience.
Assisted with laundry services to ensure fresh linens for all guests.