Summary
Overview
Work History
Education
Skills
Languages
Social Involvement
Music, cooking and singing.
Timeline
Hi, I’m

Carelle MAZONGUI HEN

Québec,QC
Carelle MAZONGUI HEN

Summary

Reliable Restaurant clerk brings attention to detail and time management abilities to successfully multitask in fast-paced environments doing this in such a lovely and friendly way. Focused worker assists fellow employees in completing tasks.

Overview

12
years of professional experience

Work History

NL Touch

Assistant Manager of a Hairdressing Saloon
08.2023 - Current

Job overview

  • Assist in events organization by scheduling agendas, communicating via social media and directing the clients in view of sharing the values NL Touch
  • Handle the General Manager calendar, schedule appointments while prioritizing tasks according to deadlines
  • Handle and direct all incoming client telephone calls
  • Handle travel reservations

Tim Hortons

Restaurant Clerk
01.2023 - Current

Job overview

  • Ensure a friendly and prompt service to customers
  • Enhance customer satisfaction by providing friendly and attentive service
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Manage training and onboarding of new employees
  • Monitor food quality and freshness throughout day.

Édéa Commerce et distribution
Édéa, Cameroon

Door-to-Door Salesperson
06.2019 - 06.2023

Job overview

  • Utilized persuasive sales techniques to convert leads into sales.
  • Located and targeted potential customers with successful cold-calling techniques.
  • Streamlined administrative processes by maintaining accurate records of sales activities, client interactions, and follow-up appointments.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Boosted revenue growth with effective time management, prioritizing high-potential customers during daily sales routes.

family enterprise
Édéa, Cameroon

IN-store salesperson
06.2012 - 08.2019

Job overview

  • Greeted customers and processed payments
  • Responded to inquiries promptly and friendly
  • Maintained a clean and organized workplace
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Education

University of Yaoundé 1
Yaoundé, Cameroon

Master of Arts from Bilingual Studies
06.2023

Cegep of Levis-Lauzon
Levis, QC

Diploma of College Studies from Financial Services And Insurance Technology
06.2026

University of Yaoundé 1
Yaoundé, Cameroon

Bachelor of Arts from Bilingual Studies
06.2022

Skills

  • Customer service
  • Mastery of the accounting cycle
  • Computer science knowledge

    Word Excel Outlook Powerpoint

  • Advertising design
  • Empathy

Languages

English
Native or Bilingual
French
Native or Bilingual

Social Involvement

  • Beauty and body consulting volunteer
  • Volunteer in cleaning projects in Édéa and in Yaoundé
  • School cleaning
  • Hostess of religious services

Music, cooking and singing.

Have been the lead vocalist of a church choir.

Learnt cooking at the age of 8.

Sings in free time.

Timeline

Assistant Manager of a Hairdressing Saloon

NL Touch
08.2023 - Current

Restaurant Clerk

Tim Hortons
01.2023 - Current

Door-to-Door Salesperson

Édéa Commerce et distribution
06.2019 - 06.2023

IN-store salesperson

family enterprise
06.2012 - 08.2019

University of Yaoundé 1

Master of Arts from Bilingual Studies

Cegep of Levis-Lauzon

Diploma of College Studies from Financial Services And Insurance Technology

University of Yaoundé 1

Bachelor of Arts from Bilingual Studies

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Carelle MAZONGUI HEN