Careena Boby Mathew

· • Delivered exceptional customer service by assisting clients with product selection and styling advice.

· • Managed daily store operations including opening/closing procedures, inventory handling, and visual merchandising.

· • Processed sales transactions efficiently while maintaining accuracy and attention to detail.

· • Collaborated with team members to meet store sales goals and ensure smooth workflow during peak hours.

· • Supported stockroom operations, including shipment processing and inventory replenishment.

· • Delivered prompt, accurate, and friendly customer service during high-volume periods.

· • Responsible for daily cash handling, balancing tills, and reconciling sales with zero discrepancies.

· • Maintained front-end efficiency and ensured smooth daily store operations.

· • Recognized by management for reliability and ability to handle complex customer concerns effectively.

· • Prepared and cooked fresh Mexican-inspired meals in a fast-paced, high-volume kitchen.

· • Ensured food quality, consistency, and presentation met company standards.

· • Maintained cleanliness and adhered to food safety and sanitation guidelines.

· • Worked collaboratively with kitchen staff to meet customer orders quickly and accurately.

· • Managed prep work and inventory levels to reduce food waste and ensure smooth operations.

· • Educated customers on product offerings, increasing upsells and repeat purchases.

· • Managed POS transactions and inventory updates, reducing stock-out issues.

· • Consistently exceeded weekly sales targets and praised for proactive customer engagement.

· • Analyzed company financials, identified inefficiencies, and delivered actionable audit reports.

· • Maintained records, assisted in tax filings, and ensured compliance with local regulations.

· • Contributed to improving financial record accuracy and helped reduce tax penalties for clients.