Caralee Montour
Kahnawake
Summary
Experienced with handling cash transactions and providing customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency.
Overview
10
10
years of professional experience
Work History
Personal Trainer
Ace Athletik
04.2025 - Current
- Designed personalized fitness programs to meet individual client goals and needs.
- Monitored client progress, adjusting workout plans to ensure continual improvement and engagement.
- Educated clients on nutrition and healthy lifestyle choices to enhance overall wellness.
- Maintained a clean and safe training environment by adhering to safety protocols and standards.
- Assisted in marketing initiatives, promoting personal training services through social media platforms.
- Collaborated with team members to create engaging group fitness classes, enhancing community involvement.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
Salesperson
First Nations Nutrition
09.2024 - Current
- Assisted customers with product selection and inquiries.
- Maintained knowledge of current promotions and sales events.
- Collaborated with team members to achieve store goals.
- Processed transactions accurately using point-of-sale systems.
- Organized merchandise displays to enhance customer experience.
- Engaged with customers to understand needs and preferences.
- Supported inventory management through restocking and labeling products.
Data Entry Clerk
MSJ Enterprises
09.2019 - 03.2024
- Entered and updated data with high attention to detail, ensuring accuracy in records.
- Assisted in maintaining organized filing systems for improved data retrieval efficiency.
- Utilized spreadsheet software to track and analyze data trends effectively.
- Conducted regular audits of entered data to identify discrepancies and implement corrections.
- Supported management by preparing reports summarizing key findings from data analysis.
- Adapted quickly to new software tools, improving personal productivity and data processing speed.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
School Crossing Guard
Kahnawake Education Center
05.2017 - 10.2018
- Ensured pedestrian safety by effectively managing crosswalk traffic during peak school hours.
- Provided clear instructions and assistance to children and parents, fostering a secure environment around school zones.
- Developed positive relationships with students, parents, and staff, contributing to a supportive school community atmosphere.
- Advocated for safety initiatives that increased awareness of pedestrian rights and responsibilities among drivers and families.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
Sales Associate
MSJ Enterprises
10.2015 - 05.2017
- Provided exceptional customer service, ensuring client satisfaction and fostering repeat business.
- Collaborated with team members to maintain optimal stock levels, enhancing product availability.
- Implemented visual merchandising strategies to elevate store presentation and attract customers.
- Managed cash register operations efficiently, ensuring accurate transactions and balancing drawers daily.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
Not Finished - Residential And Commercial Drafting
Nova Career Center
Chateauguay, QCCertificate - Certified Personal Training And Nutritionist
International Sports Sciences Association
Online 05.2025
High School Diploma -
Nova Career Center
Chateauguay, QC06.2001
Skills
- Passion for fitness
- Strength training
- Exercise program design
- Personal training and coaching
- Health and wellness
- Physical conditioning
- Group fitness instruction
- Boot camp training
- Nutrition and weight loss management
- Youth athletic training
- Customer service
- Certified personal trainer (CPT)
- Reliable and responsible
- Certified in CPR/AED
- Social media presence
- Cash handling
- Cash handling expertise
- Customer inquiries
- Data entry proficiency
- Multitasking and organization
- Calm demeanor
- Customer assistance
- Fast Learner
Languages
English
Native or Bilingual
Timeline
Personal Trainer
Ace Athletik
04.2025 - Current
Salesperson
First Nations Nutrition
09.2024 - Current
Data Entry Clerk
MSJ Enterprises
09.2019 - 03.2024
School Crossing Guard
Kahnawake Education Center
05.2017 - 10.2018
Sales Associate
MSJ Enterprises
10.2015 - 05.2017
Not Finished - Residential And Commercial Drafting
Nova Career Center
Certificate - Certified Personal Training And Nutritionist
International Sports Sciences Association
High School Diploma -
Nova Career Center